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30 APRIL 2025 | MILLENNIUM, AUCKLAND

THE CHANGE & TRANSFORMATION SUMMIT

Culture | Strategy | Engagement | Capability | Delivery

As organisations grapple with rapid change and evolving business landscapes, successful transformation is imperative for long-term success. This event provides essential insights and strategies to navigate complex change initiatives, mitigate risks, and unlock significant performance improvements.

Are you ready to lead your team through successful change?

In today’s rapidly evolving business landscape, the ability to adapt and transform is critical to long-term success. Join us for a comprehensive exploration of the key strategies and techniques to navigate organisational change and drive lasting impact.

Mastering Change Management 

Learn proven methodologies and frameworks to effectively manage large-scale transformations.

Cultivating a Change-Positive Culture

Discover how to foster a culture that embraces change and drives innovation.

Leveraging Leadership for Transition 

Gain insights from experienced leaders on inspiring and guiding teams through change

Practical Tips & Case Studies 

Benefit from real-world examples and actionable advice to implement change effectively.

The Psychology of Change

Understand the emotional and cognitive factors that influence individual and organisational responses to change

This event is ideal for:

  • Executives and leaders: Those responsible for driving strategic change and organisational transformation.
  • Change management professionals: Individuals who specialise in managing and leading change initiatives.
  • HR professionals: HR leaders and practitioners interested in fostering a culture of change and employee engagement.
  • Consultants and advisors: Professionals who support organisations in their change and transformation journeys.
  • Anyone seeking to develop their leadership skills and ability to navigate change.

Venue

The location and how you can get there

Address

Crowne Plaza, Auckland
128 Albert Street, Auckland 1010

8:50

Registration and Coffee

9:00

Welcoming remarks the conference Chair

9:10

Exploring the latest trends, developments and drivers of business change and transformationn Title

  • Understanding the current key drivers of change that are leading organisations to transform

  • Do you really need a North, big idea or burning platform - do successful transformations require a unifying vision or principle to motivate the change and ensure impact?

  • Moving into the era of continuous transformation - exploring why business transformation is often no longer a time-limited project

  • Using business transformation to reimagine the core aspects of an organisation to adapt, innovate, and evolve

  • Contrasting adaptive change with transformational change

  • Ensuring that transformation programs have proper benefits tracking and measurable KPIs to demonstrate impact

  • Examining the latest thinking around the best tools, mechanisms and enabling methodologies to support transformation

Workforce, culture and organisational capability

9:40

Understanding the critical role of organisational culture within transformation and change

  • Exploring why culture resists change and undermines even the best strategies for transformation

  • Leveraging culture as an enabler for businesses transformation

  • How can we develop a change-ready culture and mindset across the workforce?

  • Examining organisational culture theories and exploring proven tools and change mechanisms for delivering culture change

  • Analysing the science of cultural measurement and assessment: How can we use behavioural metrics and ethnographic methods to quantify and understand our organisational culture effectively?

  • Linking culture and business performance - developing the capability to measure the impact of cultural shifts on business performance

10:20

Morning break

10:50

Panel discussion: Understanding the skill mix and workforce needs to build the capacity and capability to deliver effective transformation

  • How are transformation and change management roles changing?

  • Developing Transformation Management Offices (TMO) – what skills and capabilities are needed

  • Building cross-functional teams to break down silos -understanding the contribution required from key teams

  • Investing in EPMO and other project management capabilities that support organisations to deliver complex change

  • Recognising that all successful transformations require tech enablement – how can this be best resourced and deployed to support transformation?

11:35

Building the capability and capacity to lead change and transformation

  • Understanding why transformation has become a strategic imperative requiring core sets of skills from leaders at all levels

  • Developing the capability within senior leaders, boards and executive team to develop a strategic vision for transformation and change within the organisation

  • What are the skills and capabilities required of leaders to effectively communicate change and transformation plans and engage staff across to the organisation to deliver?

  • How can organisations develop and embed the skills and capabilities across all levels of the business required to lead operational transformation on the ground

  • How can organisations develop and embed the skills and capabilities across all levels of the business required to lead operational transformation on the ground

  • Upskilling leaders to drive innovation and adaptability

  • Fostering innovation through inclusive leadership

12:05

Engagement and bringing staff on the journey

  • How can organisations effectively communicate the vision and strategy for change meaningfully to foster engagement with teams?

  • Beyond consultation and engagement – exploring bottom-up mechanisms for co-creating and co-designing change and transformation plans with the wider business

  • Exploring internal communication and engagement best practices

  • Using AI to support and improve change management communications

  • Beyond inclusion - building a participatory performance culture

  • Understanding the impact of change fatigue on staff wellbeing and how to mitigate risks to their psychological safety?

Transformation in Action

12:35

Case study: Leveraging technology for transformation

  • Is the era of big bang digital transformation over - Recognising that digital transformation is now for many just a part of their longer-term digital strategy rather a specific response to the environment

  • Selecting and implementing cutting-edge digital tools to enable transformation programmes

  • Using data and analytics to help understand and transform your business

  • Building digital ecosystems to support the scalability of transformation

  • Ensuring cybersecurity with digital transformation strategies

1:05

Lunch

2:00

Utilising AI for business transformation

  • Harnessing the power of AI to transform businesses by enhancing productivity, solving complex problems, driving innovation and reducing operational costs

  • Integrating AI into transformation strategies - Understanding AI as a tool for strategic transformation rather than just a technology

  • Identifying the particular opportunities for transformational change that AI can support across a range of key sectors

  • Ensuring the safe, responsible and ethical deployment of AI and managing the risks

  • How can AI support change management and transformation professionals in the day-to-day execution of programmes?

  • Navigating AI and automation in organisational workflows

2:30

Case study: Achieving customer-centric transformation

  • Understanding that one of the key reasons transformations fail is due to a lack of commitment to customer centricity but that most organisations believe that their transformation initiatives are customer-centric – how can we make sense of this crucial disconnect?

  • Exploring frameworks to transform your business around the customer experience

  • How can you practically embed a system within a transformation program that includes the customer in every decision you make?

  • Mapping customer journeys and aligning organisational transformation plans around them

  • How can chief customer officers best influence transformation strategy?

  • Addressing changing customer expectations in a digital-first world

3:00

Case study: Using the organisations sustainability and impact journey as the catalyst for business transformation

  • Unpacking purpose, values and impact-based business models  

  • Outlining how businesses can better understand and improve the impact they have on customers, the communities in which they operate and the workers they employ

  • Delivering transformation to embed purpose in the business – how to deliver ESG impact while balancing competitive and commercial outcomes responsibility for a sustainable future

  • Tracking the organisations journey to develop a transformational plan to redesign the business - managing the long-term impacts across the interconnected "quadruple bottom line" of sustainability

3:30

Afternoon break

3:50

Case study: Delivering transformation to restructure while maintaining value

  • How we used the burning platform of the requirement to deliver large scale cost reductions in challenging conditions to achieve a transformational restructuring without sacrificing service quality

  • Achieving productivity through transformation

  • Ensuring compliance with employment law while undertaking restructuring

  • Navigating change amid a crises

4:20

Case study: Transforming through operating model redesign 

  • Building the business case to create value though operating model transformation

  • Creating a Target Operating Model (TOM) to provide the strategic framework to inform the transformation of the business

  • Defining the key skills, processes, tools, data, and systems required

  • Executing the transition from the Current Operating Model (COM) to the TOM – ensuring the right team, technology delivery capability and governance oversight is in place

4:50

Summary remarks from the Chair & Networking Drinks

Speakers

Speakers to be announced

Upholding Workplace Safety: Driving Governance Changes

Enhancing Healthcare Access & Equity in New Zealand

Tired of being ‘on mute’? Give your career a boost

Beyond the Click: The Power of In-Person Event Sponsorship

25% GST, low marginal tax: Would it benefit New Zealand

Cyber Security concerns for CIOs a global challenge

Remote work revolution: Is It good for your mental health & the economy? 

Electrifying Lessons from China: Powering Decarbonisation Locally and Globally

AI-powered diagnosis: A game-changer for NZ health, but who bears the liability? 

Apathy in a Tight Economy: Why emotional connection matters more than ever

Engaging your Customers in Today’s Landscape: Can you hear them clearly?

Sponsors to be confirmed

Gold Sponsor

Umbrella Wellbeing

Silver sponsors

Umbrella Wellbeing

Umbrella Wellbeing

Umbrella Wellbeing

Umbrella Wellbeing

Exhibitors

Umbrella Wellbeing

Umbrella Wellbeing

Umbrella Wellbeing

Umbrella Wellbeing

Umbrella Wellbeing

Umbrella Wellbeing

Umbrella Wellbeing

Umbrella Wellbeing

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Post Conference Workshop:
Title goes here

XX XXX 2025 | 9.00 AM – 4.30 PM

Session Outline here

Learning objectives

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  • Bullet point 3
  • Bullet point 4

 Workshop outline 

  1. Outline 1
  2. Outline 2
  3. Outline 3
  4. Outline 4

Facilitated by: XXX

Bio goes here

Dr Tristan Casey

Facilitator Name

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Individual Tickets

Pre-Sale

$1799
$ 1299 +gst
  • Available for purchase until 31 January or until 40 tickets sold. For valid ticket, payment by 31 January 2025.

Super Saver

$1799
$ 1499 +gst
  • Available until 14 March OR until 40 tickets sold, whichever occurs first. For valid ticket, payment by 14 March 2025.

Early Bird

$1799
$ 1699 +gst
  • Available until 8 April 2025. For valid ticket, payment by 8 April 2025.

Full Price

$ 1799 +gst
  • For valid ticket, payment by 30 April 2025.


Multibuy 2+

$ 1250 +gst per person (minimum 2 tickets)
  • Must be from same organisation and book at the same time. For valid ticket, payment by 30 April 2025.
 
 
Registration Conditions

Ticket Terms
All prices are in New Zealand dollars ($NZD)
A surcharge of 2.5% + GST applies to credit card payments on top of the total amount.
To remain valid, Super Saver and Early Bird tickets must be paid by date quoted.
Group ticket options are valid for registrations from the same organisation, booked at the same time.
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For full terms & conditions, please visit https://www.brightstar.co.nz/terms-and-conditions

Safe events: our live events are run in line with industry best practice and government guidelines

Conference Bundle

Finance and Accounting Bundle:
Management Accountant Conference & IFRS Masterclass

$ 1999 +gst
  • Same person must attend both events. For valid ticket, payment by 26 February 2025.

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