⚠️ Our phones are currently down. Please email us at info@brightstar.co.nz and we’ll get back to you as soon as possible. We apologise for the inconvenience.

CU202A Logo

9 - 10 June 2025 | Oaks Wellington, Wellington

11 - 12 June 2025 | JW Marriott, Auckland​

Legal & Governance Essentials For School Leaders Auckland

Why attend?

Examining the school leader’s role in 2025, this initiative aims to keep educational leaders well-informed about essential legal and regulatory matters, such as employment regulations, privacy protocols, the well-being of students and staff, communication strategies, technological advancements, and more. It seeks to ensure that leaders in primary, intermediate, and secondary schools stay updated on vital changes in education legislation and have the opportunity to engage with experts.

Featuring the latest updates on

  • Legal responsibilities of the school Principal
  • Health and Safety – and employment law updates
  • Reasonable use of physical restraint
  • Looking at your staff wellbeing
  • Managing disagreements with whanau
  • Managing privacy and ethic – CCCTV
  • Addressing Te Tiriti
  • Rethinking Discipline in Schools and adopting technology

Venue - Auckland

JW Marriott, Auckland
22-26 Albert Street, Auckland CBD, Auckland 1010

Venue - Wellington

Oaks Wellington Hotel
89 Courtenay Place, Te Aro, Wellington 6011

Agenda

8:30

Registration and Coffee

9:00

Welcoming remarks from the Chair

Wikus Swanepoel, Principal, Maidstone Intermediate School

9:10

Empowering School leaders through understanding the legal and policy framework for effective governance

  • Reviewing recent policy changes, compliance requirements, and their impact on school operations

  • Exploring best practices for decision-making, accountability, and transparency in school leadership

  • Analysing real-world governance challenges and learning from past legal cases in education

Mai Chen, BarristerChen Palmer Public and Employment law Specialists

9:50

From principles to practice: A deep dive into the teacher’s code of conduct

  • Exploring Key Principles – Reviewing professionalism, integrity, respect, and their impact on school culture

  • Understanding the processes for reporting and addressing breaches of the Code

  • Discussing the strategies for embedding the Code into daily school operations

  • Highlighting the importance of engaging staff in ongoing professional development and reflection

  • Collaborating on strategies to reinforce adherence and enhance professional conduct

Kevin Knight, Chief Executive, New Zealand Graduate School of Education

10:20

Morning break

10:50

Employment law in schools: Key legal considerations for hiring, retention, and workplace rights

  • Understanding Employment law in hiring

  • Legal Framework: Key legislation & compliance requirements

  • Equal employment opportunity & anti-discrimination laws

  • Understanding staff retention & workplace rights

  • Understanding employment agreements & workplace policies

  • Overview of workplace health & safety laws in schools

  • Discussing fair pay, leave entitlements, and flexible work arrangements

 Fiona McMillan, Partner, Lane Neave

11:30

Ensuring quality teaching: Legal frameworks and best practices for addressing performance challenges

  • Understanding the legal framework

  • Identifying underperformance

  • Legal considerations for performance management and improvement plans

  • Common challenges and risks

Rebecca Laney, Associate, Anderson Lloyd

12:20

Privacy challenges in schools: Addressing risks and ensuring compliance

  •  Understanding the legal requirements under the Privacy Act 2020

  • Establishing a proactive approach to fostering a culture of privacy awareness within schools

  •  Identifying common privacy challenges faced by schools in managing data

  • Exploring practical strategies to mitigate risks and ensure legal compliance

  Fi McMillan, Special Counsel, Anderson Lloyd

12:50

Lunch

13:50

Safeguarding in practice: Implementing child protection laws in NZ schools

  • Understanding New Zealand’s child protection laws and how they apply in schools

  • Learning best practices for implementing safeguarding policies effectively

  • Developing strategies for identifying, responding to, and reporting child protection concerns

  • Building a child-safe school culture that prioritises student well-being

Tina Budd, Founder, See the Signs

14:20

Social media boundaries: Addressing student misconduct within and beyond the school grounds

  • Understanding the blurred lines between in-school and out-of-school social media behaviour

  • Identifying common issues and reviewing real-world cases where student social media misconduct outside of school impacted the school environment

  • Examining the extent of school authority over student behaviour outside school hours

  • Understanding duty of care when social media harm occurs outside school but affects student well-being

Arran Hunt, Partner, McVeagh Fleming

14:50

Supporting students with special needs: Strategies, resources, and funding in New Zealand schools

  • Understanding the legal and policy framework for supporting students with needs in New Zealand

  • Implementing effective strategies for creating an inclusive and supportive learning environment

  • Explore available funding sources, where to apply, and how to access resources for special education

  • Identifying challenges in integrating special needs education in schools and exploring effective strategies for overcoming them

Brooke Trenwith, Director, Potential to Performance

15:30

Afternoon Break

15:50

Online harm in schools: Policies, prevention, and proactive action

  • Understanding the types of online harm affecting students and its impact on their well-being

  • Discussing how to develop and implement robust policies to address online harm

  • Exploring prevention strategies to create a safe digital environment in schools

  • Identifying proactive actions to respond effectively to incidents of online harm

  • Equipping teachers to recognize signs of online harm and how to respond effectively

Sean Lyons , Chief Online Safety Officer, Net Safe

16:20

Panel Discussion: Shaping a thriving school culture: The Principals’ role in staff and student well-being

  • Understanding the principal’s role in shaping a positive school culture

  • Learning effective strategies to support staff and student well-being

  • Discussing leadership habits that foster a thriving school environment

  • Practical tools and strategies to improve engagement, morale, and inclusivity

  Bruce Hart, Governance Advisor,NZ School Boards Association

 Shirley Porteous, Principal, New Lands Primary School

17:00

Summary remarks from the Chair & Networking Drinks

8:50

Registration and Coffee

9:00

Welcoming remarks from the Chair

Wikus Swanepoel, Principal, Maidstone Intermediate School

9:10

Navigating high-stakes disputes: Legal guide to resolving school board conflicts

  • Understanding the legal frameworks governing school board-principal relationships

  • Discussing strategies to address and resolve conflicts while maintaining compliance with legal obligations

  • Exploring best practices for protecting the school’s interests and ensuring fair outcomes

  • Developing proactive approaches to minimize legal risks in principal-board interactions

Cleave Hay, Statutory Manager

9:40

When complaints escalate: Legal strategies for school leaders

  • Understanding the legal frameworks and obligations surrounding escalated complaints

  • Identifying the types of complaints that may lead to legal challenges (e.g., discrimination, health and safety, staff grievances)

  • Learning strategies to manage complaints that escalate to legal disputes

  • Developing proactive measures to prevent and handle complaints effectively while protecting the school’s integrity

Caro Rieger, Director, Black Door Law

10:20

Morning break

10:50

Ensuring safety inside schools and during educational trips: Effective health & safety strategies

  • Understanding the importance of creating a culture of safety in schools and during educational trips

  • Learn strategies for implementing effective health and safety measures

  • Exploring best practices for planning and managing safety during educational trips

  • Developing proactive approaches to risk assessment and emergency preparednes

  • Discussing case studies and learning from real-world incidents

Alyn Higgins, Barrister & Solicitor, Ath Consulting

11:10

Workshop: Leadership in action – practical skills for school leaders

  • Exploring the evolving role of school leadership in education

  • Learning about different leadership styles and their impact on school culture

  • Discussing the importance of developing self-awareness in leadership approaches

  • Case Study Exercise: Analysing a real-world leadership challenge and developing a response strategy

  • Understanding common conflict scenarios in school leadership

  • Role-Playing Activity: Practicing strategies for handling difficult conversations with staff, parents, or board members

  • Understanding risk management and emergency preparedness in schools

  • Scenario-Based Group Exercise: Responding to a school-wide crisis (e.g., student safety issue, media scrutiny, staff misconduct)

  • Discussing techniques for leading and managing change in schools

Cherie Chu-Fuluifaga, Associate Professor- School of Education, Victoria University of Wellington

11:50

Adapting to curriculum change: Strategies for navigating shifts in New Zealand education

  • Understanding the key curriculum changes in New Zealand education and their implications for schools

  • Exploring strategies for successfully implementing curriculum shifts while supporting teachers and students

  • Developing a structured approach to integrating new curriculum elements into teaching and learning

  • Identifying challenges in curriculum adaptation and discovering proactive solutions to address them

Michael Johnston, Senior Fellow, NZ Initiative

12:30

Lunch Break

13:30

Legal considerations when engaging with the media: What school leaders must know

  • Recognising the rights and responsibilities of school leaders in media interactions

  • Understanding defamation, privacy laws, and the legal risks of public statements

  • Identifying when legal counsel should be involved in media responses

  • Discussing how to handle sensitive issues, including student incidents, employment matters, and public complaints

  • Understanding privacy rights for students, staff, and parents in media interactions

Mary Lambie, Director, Socius Media

14:00

Bullying in schools: Legal responsibilities and governance strategies for school leaders

  • Understanding bullying and recognising its impact on students, staff, and the school community

  • Reviewing legal obligations, governance policies, and duty of care to ensure compliance with anti-bullying legislation

  • Managing student-to-student bullying and handling complaints through proper investigation and documentation

  • Addressing employee-to-employee and staff-to-student bullying

  • Discussing strategies strengthening school governance

Kirsty Wallace, Special Counsel, Duncan Cotterill

14:30

From discipline to resolution: Ensuring fair and legal processes for student expulsions

  • Understanding the legal framework and procedural requirements for student expulsions in New Zealand

  • Understanding how to balance disciplinary measures with fairness and student rights

  • Exploring best practices for handling severe student misconduct while following legal and ethical guidelines

  • Developing strategies for minimizing expulsions through early intervention and restorative practices

Grant FletcherBarrister, Plymouth Chambers

14:50

Summary remarks from the Chair & end of conference

8:30

Registration and Coffee

9:00

Welcoming remarks from the Chair

Steve Dunsmore, Principal, Horsham Downs School

9:10

Empowering School leaders through understanding the legal and policy framework for effective governance

  • Reviewing recent policy changes, compliance requirements, and their impact on school operations

  • Exploring best practices for decision-making, accountability, and transparency in school leadership

  • Analysing real-world governance challenges and learning from past legal cases in education

Mai Chen, Barrister, Chen Palmer Public and Employment law Specialists


9:50

From principles to practice: A deep dive into the teacher’s code of conduct

  • Exploring Key Principles – Reviewing professionalism, integrity, respect, and their impact on school culture

  • Understanding the processes for reporting and addressing breaches of the Code

  • Discussing the strategies for embedding the Code into daily school operations

  • Highlighting the importance of engaging staff in ongoing professional development and reflection

  • Collaborating on strategies to reinforce adherence and enhance professional conduct

Kevin Knight, Chief Executive, New Zealand Graduate School of Education

10:20

Morning break

10:50

Employment law in schools: Key legal considerations for hiring, retention, and workplace rights

  • Understanding Employment law in hiring

  • Legal Framework: Key legislation & compliance requirements

  • Equal employment opportunity & anti-discrimination laws

  • Understanding staff retention & workplace rights

  • Understanding employment agreements & workplace policies

  • Overview of workplace health & safety laws in schools

  • Discussing fair pay, leave entitlements, and flexible work arrangements

Gretchen Stone, Partner, Harrison Stone

11:30

Safeguarding in practice: Implementing child protection laws in NZ schools

  • Understanding New Zealand’s child protection laws and how they apply in schools

  • Learning best practices for implementing safeguarding policies effectively

  • Developing strategies for identifying, responding to, and reporting child protection concerns

  • Building a child-safe school culture that prioritises student well-being

Jane Searle, Chief ExecutiveChild Matters           

12:00


Privacy challenges in schools: Addressing risks and ensuring compliance

  •  Understanding the legal requirements under the Privacy Act 2020

  •  Establishing a proactive approach to fostering a culture of privacy awareness within schools

  •  Identifying common privacy challenges faced by schools in managing data

  • Exploring practical strategies to mitigate risks and ensure legal compliance

 Fi McMillan, Special Counsel, Anderson Lloyd

12:30


Lunch

13:30

Ensuring quality teaching: Legal frameworks and best practices for addressing performance challenges

  • Understanding the legal framework

  • Identifying underperformance

  • Legal considerations for performance management and improvement plans

  • Common challenges and risks

 Rebecca Laney, AssociateAnderson Lloyd

14:20

Social media boundaries: Addressing student misconduct within and beyond the school grounds

  • Understanding the blurred lines between in-school and out-of-school social media behaviour

  • Identifying common issues and reviewing real-world cases where student social media misconduct outside of school impacted the school environment

  • Examining the extent of school authority over student behaviour outside school hours

  • Understanding duty of care when social media harm occurs outside school but affects student well-being

Arran Hunt, Partner, McVeagh Fleming

14:50

Supporting students with special needs: Strategies, resources, and funding in New Zealand schools

  • Understanding the legal and policy framework for supporting students with needs in New Zealand

  • Implementing effective strategies for creating an inclusive and supportive learning environment

  • Explore available funding sources, where to apply, and how to access resources for special education

  •  Identifying challenges in integrating special needs education in schools and exploring effective strategies for overcoming them

Brooke Trenwith, Director, Potential to Performance

15:30

Afternoon Break

15:50

Online harm in schools: Policies, prevention, and proactive action

  • Understanding the types of online harm affecting students and its impact on their well-being

  • Discussing how to develop and implement robust policies to address online harm

  • Exploring prevention strategies to create a safe digital environment in schools

  • Identifying proactive actions to respond effectively to incidents of online harm

  • Equipping teachers to recognize signs of online harm and how to respond effectively

Sean Lyons , Chief Online Safety Officer, Net Safe

16:20

Panel Discussion: Shaping a thriving school culture: The Principals’ role in staff and student well-being

  • Understanding the principal’s role in shaping a positive school culture

  • Learning effective strategies to support staff and student well-being

  • Discussing leadership habits that foster a thriving school environment

  • Practical tools and strategies to improve engagement, morale, and inclusivity

Yolanda Choromanski, Principal,Parakai School 

Steve Dunsmore, Principal, Horsham Downs School

Patrick Ikiua, Director Professional Practice, New Zealand School Boards Association

Tina-Maree Thatcher, Director & Consultant, Cambridge Educational Consulting

Simon Craggs, Tumuaki/Principal, Papakura High School        


17:00

Summary remarks from the Chair & Networking Drinks

8:50

Registration and Coffee

9:00

Welcoming remarks from the Chair

Steve Dunsmore, Principal, Horsham Downs School

9:10

Navigating high-stakes disputes: Legal guide to resolving school board conflicts

  • Understanding the legal frameworks governing school board-principal relationships

  • Discussing strategies to address and resolve conflicts while maintaining compliance with legal obligations

  • Exploring best practices for protecting the school’s interests and ensuring fair outcomes

  • Developing proactive approaches to minimize legal risks in principal-board interactions

Cleave Hay, Statutory Manager

9:40

When complaints escalate: Legal strategies for school leaders

  • Understanding the legal frameworks and obligations surrounding escalated complaints

  • Identifying the types of complaints that may lead to legal challenges (e.g., discrimination, health and safety, staff grievances)

  • Learning strategies to manage complaints that escalate to legal disputes

  • Developing proactive measures to prevent and handle complaints effectively while protecting the school’s integrity

Dew James -Powys, Senior Solicitor, Heaney & Partners

Joy Walpole Williams, Associate, Heaney & Partners

10:20

Morning break

10:50


Bullying in schools: Legal responsibilities and governance strategies for school leaders

  • Understanding bullying and recognising its impact on students, staff, and the school community

  • Reviewing legal obligations, governance policies, and duty of care to ensure compliance with anti-bullying legislation

  • Managing student-to-student bullying and handling complaints through proper investigation and documentation

  • Addressing employee-to-employee and staff-to-student bullying

  • Discussing strategies strengthening school governance

Rachel Judge, Partner, Simpson Grierson

11:10

Workshop: Leadership in action – practical skills for school leaders

  • Exploring the evolving role of school leadership in education

  • Learning about different leadership styles and their impact on school culture

  • Discussing the importance of developing self-awareness in leadership approaches

  • Case Study Exercise: Analysing a real-world leadership challenge and developing a response strategy

  • Understanding common conflict scenarios in school leadership

  • Role-Playing Activity: Practicing strategies for handling difficult conversations with staff, parents, or board members

  • Understanding risk management and emergency preparedness in schools

  •  Scenario-Based Group Exercise: Responding to a school-wide crisis (e.g., student safety issue, media scrutiny, staff misconduct)

  • Discussing techniques for leading and managing change in schools

Cherie Chu-Fuluifaga, Associate Professor- School of Education,  Victoria University of Wellington

11:50

Adapting to curriculum change: Strategies for navigating shifts in New Zealand education

  • Understanding the key curriculum changes in New Zealand education and their implications for schools

  • Exploring strategies for successfully implementing curriculum shifts while supporting teachers and students

  • Developing a structured approach to integrating new curriculum elements into teaching and learning

  • Identifying challenges in curriculum adaptation and discovering proactive solutions to address them

Michael Johnston, Senior Fellow, NZ Initiative

12:30

Lunch Break

13:30

Legal considerations when engaging with the media: What school leaders must know

  • Recognising the rights and responsibilities of school leaders in media interactions

  • Understanding defamation, privacy laws, and the legal risks of public statements

  • Identifying when legal counsel should be involved in media responses

  • Discussing how to handle sensitive issues, including student incidents, employment matters, and public complaints

  • Understanding privacy rights for students, staff, and parents in media interactions

Mary Lambie, Director, Socius Media

14:00

Ensuring safety inside schools and during educational trips: Effective health & safety strategies

  • Understanding the importance of creating a culture of safety in schools and during educational trips

  • Learn strategies for implementing effective health and safety measures

  • Exploring best practices for planning and managing safety during educational trips

  • Developing proactive approaches to risk assessment and emergency preparedness 

  • Discussing case studies and learning from real-world incidents

Alyn Higgins, Barrister & Solicitor, Ath Consulting

14:30

From discipline to resolution: Ensuring fair and legal processes for student expulsions

  • Understanding the legal framework and procedural requirements for student expulsions in New Zealand

  • Understanding how to balance disciplinary measures with fairness and student rights

  • Exploring best practices for handling severe student misconduct while following legal and ethical guidelines

  • Developing strategies for minimizing expulsions through early intervention and restorative practices

Grant Fletcher, Barrister, Plymouth Chambers

15:00

Summary remarks from the Chair & end of conference

SEPARATELY BOOKABLE WORKSHOP - SEE TAB FOR DETAILS & TO BOOK

15:15

MANAGING COMPLAINTS & ESCALATIONS IN SCHOOLS:
A step-by-step legal and governance guide for NZ school leaders – When to act and when to seek legal expertise

Understanding the legal and governance framework in NZ education
Importance of effective complaint management in schools
Understanding types of complaints in schools (student, parent, staff, community)
Differentiating between minor concerns and serious complaints
The role of policies and procedures in managing complaints
Key legal obligations and responsibilities of school leaders
Understanding step by step complaint resolution framework
– Initial Response & Acknowledgment
– Investigation & Documentation
– Resolution & Decision-Making

Managing high risk situations and identifying red flags for escalation
Handling aggressive or persistent complainants
Managing social media complaints and public scrutiny
Recognising legal risks and governance issues and understanding when to seek legal advice
Understanding the role of the school board and external legal advisors

FACILITATED BY: Fi McMillan, Special Counsel, Anderson Lloyd

18:00

End of Workshop 

Speakers - Wellington

Mai Chen

Barrister
Chen Palmer Public and Employment law Specialists
Mai Chen (LLB(Hons), LLM, HonLLD) is one of New Zealand’s top constitutional and administrative law experts. She founded NZ’s first public law firm, Chen Palmer, with Sir Geoffrey Palmer KC. She has held academic roles at the University of Auckland and Victoria University and chaired several diversity-focused organisations. A published author, former BNZ Director, and Securities Commission member, she was awarded an honorary doctorate in 2023. Born in Taiwan, Mai arrived in NZ speaking only two English words.

Grant Fletcher

Barrister
Plymouth Chambers

Kirsty Wallace

Special Counsel
Duncan Cotterill

Mary Lambie

Director
Socius Media

Alyn Higgins

Barrister & Solicitor
Ath Consulting

Caro Rieger

Director
Black Door Law
Caro is a highly experienced employment law expert, trusted by boards and executives across both private and public sectors. She regularly advises school boards, early childhood providers, and organisations facing professional disciplinary matters, bringing a deep understanding of the unique challenges and regulatory frameworks they operate within. Caro is frequently appointed as an independent investigator for complex workplace issues, including bullying, sexual harassment, and cultural reviews, with her reports shaping both employment decisions and broader organisational change. Caro is regularly invited to present on employment law, governance, and workplace culture.  

Shirley Porteous

Principal
Newlands Primary School
I am a passionate, committed educator who has had the privilege of leading two kura in Wellington. Leading others and growing effective teams is when I feel ‘in my element’. I also relish the opportunity we are given as kaiako to make a real difference to the lives of tamariki. As tumuaki at Newlands Primary School, I am lucky to contribute to the community in which I live, ensuring our kura plays a pivotal role in actively connecting with whānau and the wider community.

Arran Hunt

Partner
McVeagh Fleming
Arran is a recognised expert in the area of social media law, primarily focusing on online harm legislation. His expertise has been acknowledged in various contexts, including his presentation to the Justice Select Committee, and his work has even been referenced in parliament and by the Law Commission. He combines a background with science and technology with his legal experience to look at legal issues from a perspective that few others can.  Arran Hunt is also a highly experienced Immigration Lawyer with a stellar reputation in the market. He is widely recognised for his expertise in demystifying the immigration process and providing valuable advice and guidance on navigating the complexities of the immigration system.

Fiona McMillan, Partner, Lane Neave

Partner
Lane Neave

Kevin Knight

Chief Executive
New Zealand Graduate School of Education
Kevin, founder of NZGSE, is a seasoned teacher educator and former secondary school principal. With a background in educational psychology, he has lectured at colleges and developed the 8People model of teacher practice. Renowned across New Zealand and Australia for his work in behaviour management, mentoring, and appraisal, he also served on the former NZ Teachers Council. In 2020, Kevin was appointed a Member of the New Zealand Order of Merit for services to education.

Cleave Hay

Statutory Manager
Cleave first experienced school governance when he was co-opted onto a school board 25 years ago at a school his children were attending in South Canterbury. He has, for the last 20 years, worked one on one with close to 200 schools across the motu and has facilitated many workshops and conference presentations on behalf of NZSBA. He also worked in the NZSBA head office in two fixed term roles as the Principal Adviser Governance. For the past 13 years Cleave has operated fulltime as an independent contractor working with school boards, including 15 statutory appointments, and is currently Commissioner in two schools.

Wikus Swanepoel

Principal
Maidstone Intermediate School
Originally from South Africa, I trained as a kaiako through the High School system. After moving to New Zealand in the early 2000s, I discovered my passion for the middle school years. I believe every learner is capable and that learning should be authentic, engaging, and interactive. As a tumuaki, I value the breadth of our responsibilities—from property to curriculum—and appreciate workshops like this that empower us to lead effectively and make informed decisions.

Speakers - Auckland

Mai Chen

Barrister
Chen Palmer Public and Employment law Specialists
Mai Chen (LLB(Hons), LLM, HonLLD) is one of New Zealand’s top constitutional and administrative law experts. She founded NZ’s first public law firm, Chen Palmer, with Sir Geoffrey Palmer KC. She has held academic roles at the University of Auckland and Victoria University and chaired several diversity-focused organisations. A published author, former BNZ Director, and Securities Commission member, she was awarded an honorary doctorate in 2023. Born in Taiwan, Mai arrived in NZ speaking only two English words.

Joy Walpole Williams

Associate
Heaney & Partners

Joy holds a BA/LLB from the University of Auckland and was admitted to the Bar in 2018. She has a strong background in employment, privacy, and aviation law, with extensive experience in collective bargaining and advocacy. Joy is known for her strategic, solution-focused approach and excellence in mediation. Passionate about community engagement and achieving positive outcomes, she joined our civil litigation team in May 2023.

Rachel Judge

Partner
Simpson Grierson
Rachael advises on all aspects of employment and education law, including personal grievances, restructurings, performance issues, and holiday pay compliance. She regularly appears in mediations, the ERA, Employment Court, and Human Rights Review Tribunal. Rachael also acts for independent and state schools on enrolment terms, student discipline, and employment matters. Known for her strategic and timely advice, she is a member of the Auckland District Law Society and Auckland Women Lawyers Association, and has served on both committees.

Dew James -Powys

Senior Solicitor
Heaney & Partners

Dew graduated with First Class Honours in Law from the University of Waikato in 2012 and was admitted to the Bar in 2013. An experienced immigration lawyer, she has worked on complex matters including appeals, refugee claims, and advocacy for vulnerable individuals. More recently, she has expanded into employment law, with experience in collective bargaining, disciplinary matters, and mediation. Dew joined our Employment Law team in November 2024, focusing on indemnity issues in employment liability insurance claims.

Jane Searle

Chief Executive
Chid Matters
Jane started her career as a barrister and solicitor, before joining the New Zealand Police. After qualifying as a detective, she worked on the Child Abuse Team. Jane has also worked as a counter fraud specialist in the United Kingdom, where she led a team responsible for fraud detection and investigation in the National Health Service. After returning to New Zealand, Jane worked as a trainer and investigator for local government, financial institutions, insurance companies and the health sector, before joining Child Matters in 2015. Jane sits on various Government Agency and sector advisory and working groups and sits on several boards including being a school board member.

Grant Fletcher

Barrister
Plymouth Chambers

Mary Lambie

Director
Socius Media

Alyn Higgins

Barrister & Solicitor
Ath Consulting

Arran Hunt

Partner
McVeagh Fleming
Arran is a recognised expert in the area of social media law, primarily focusing on online harm legislation. His expertise has been acknowledged in various contexts, including his presentation to the Justice Select Committee, and his work has even been referenced in parliament and by the Law Commission. He combines a background with science and technology with his legal experience to look at legal issues from a perspective that few others can.  Arran Hunt is also a highly experienced Immigration Lawyer with a stellar reputation in the market. He is widely recognised for his expertise in demystifying the immigration process and providing valuable advice and guidance on navigating the complexities of the immigration system.

Kevin Knight

Chief Executive
New Zealand Graduate School of Education
Kevin, founder of NZGSE, is a seasoned teacher educator and former secondary school principal. With a background in educational psychology, he has lectured at colleges and developed the 8People model of teacher practice. Renowned across New Zealand and Australia for his work in behaviour management, mentoring, and appraisal, he also served on the former NZ Teachers Council. In 2020, Kevin was appointed a Member of the New Zealand Order of Merit for services to education.

Simon Craggs

Tumuaki/Principal
Papakura High School
Simon is in his fifth year as tumuaki at Papakura High School, a high equity index, multicultural school in South Auckland of approximately 1250 students. Prior to that he was principal at Onewhero Area School for 3 and a half years. He is passionate about equity and ensuring that the most disadvantaged students have the same educational opportunities.

Tina-Maree Thatcher

Director & Consultant
Cambridge Educational Consulting
Tina-Maree is a former school principal. In 2024 she was admitted to the bar as a barrister & solicitor. Tina-Maree has a special interest in principal wellbeing, effective governance,employment law & child advocacy. She currently works in private consultancy & for Community Law Waikato.

Sponsors

Hello

Gold Sponsor

Umbrella Wellbeing

Silver sponsors

Umbrella Wellbeing

Umbrella Wellbeing

Umbrella Wellbeing

Umbrella Wellbeing

Exhibitors

Umbrella Wellbeing

Umbrella Wellbeing

Umbrella Wellbeing

Umbrella Wellbeing

Umbrella Wellbeing

Umbrella Wellbeing

Umbrella Wellbeing

Umbrella Wellbeing

Don't miss out on the connections and credibility boost!

Live B2B events are your chance to shine. Showcase your thought leadership, solidify your market position, and forge valuable connections with potential customers – all at once.

This exclusive event puts you in front of a highly skilled audience hungry for insights. Get ready for meaningful engagement that drives results.

Plus, we have some unique opportunities to put your company, products, and services in the spotlight.

Ready to take your brand to the next level? Contact us today to learn more or secure your spot at this leading event.

CT105

Separately Bookable Workshop
in Auckland on 12 June - 3.15 p.m - 6.00 p.m


MANAGING COMPLAINTS & ESCALATIONS IN SCHOOLS:

A step-by-step legal and governance guide for NZ school leaders – when to act and when to seek legal expertise

Learning Objectives:

Understanding the legal and governance framework in NZ education

Importance of effective complaint management in schools

Understanding types of complaints in schools (student, parent, staff, community)

Differentiating between minor concerns and serious complaints

The role of policies and procedures in managing complaints

Key legal obligations and responsibilities of school leaders

Understanding step by step complaint resolution framework

– Initial Response & Acknowledgment
– Investigation & Documentation
– Resolution & Decision-Making

Managing high risk situations and identifying red flags for escalation

Handling aggressive or persistent complainants

Managing social media complaints and public scrutiny

Recognising legal risks and governance issues and understanding when to seek legal advice

Understanding the role of the school board and external legal advisors

Workshop Facilitator: Fi McMillan, Special Counsel, Anderson Lloyd

Fi McMillan

Special Counsel

Anderson Lloyd

Fi specialises in employment and education law. Her career started in the education sector, including teaching at primary schools in Otago and the United Kingdom, and completing a Post Graduate Diploma in Child Advocacy before moving into law. Her teaching experience means she can provide practical advice to education sector clients.

Fi is the legal advisor to the New Zealand Principals’ “Principals Advice and Support Scheme,” working with school principals across New Zealand. She has also worked on a Secondary school Board, and on the Board of a University Residential College.

Two conferences, Wellington [9-10 June] & Auckland [11-12 June]

Individual Tickets - WELLINGTON

Pre-Sale

$ 1199 +gst
  • Available until 31 March 2025 OR until 40 tickets sold, whichever occurs first. For valid ticket, payment by 31 March 2025.
WLG

Super Saver

$ 1399 +gst
  • Available until 11 April 2025 OR until 40 tickets sold, whichever occurs first. For valid ticket, payment by 11 April 2025.
WLG

Early Bird

$ 1499 +gst
  • Available until 21 May 2025. For valid ticket, payment by 21 May 2025.

WLG

Full Price

$ 1699 +gst
  • For valid ticket, payment by 09 June 2025.


WLG

GROUP/TEAM Tickets - WELLINGTON

Group/Team of 3

$ 1200 Price Per Person +gst
  • Must be from same organisation and book at the same time. For valid tickets, register by 9 June 2025.
WLG

Group/Team of 5

$ 1100 Price Per Person +gst
  • Must be from same organisation and book at the same time. For valid tickets, register by 9 June 2025.
WLG

Individual Tickets - AUCKLAND

Pre-Sale

$ 1199 +gst
  • Available until 31 March 2025 OR until 40 tickets sold, whichever occurs first. For valid ticket, payment by 31 March 2025.
AKL

Super Saver

$ 1399 +gst
  • Available until 11 April 2025 OR until 40 tickets sold, whichever occurs first. For valid ticket, payment by 11 April 2025.
AKL

Early Bird

$ 1499 +gst
  • Available until 21 May 2025. For valid ticket, payment by 21 May 2025.

AKL

Full Price

$ 1699 +gst
  • For valid ticket, payment by 11 June 2025.


AKL

GROUP/TEAM Tickets - AUCKLAND

Group/Team of 3

$ 1200 Price Per Person +gst
  • Must be from same organisation and book at the same time. For valid tickets, register by 11 June 2025.
AKL

Group/Team of 5

$ 1100 Price Per Person +gst
  • Must be from same organisation and book at the same time. For valid tickets, register by 11 June 2025.
AKL

WORKSHOP (separately bookable) in Auckland on 12 June

Workshop
Separately Bookable

$ 599 +gst
  • For valid ticket, register by 11 June 2025.
AKL

Registration Conditions

Ticket Terms

All prices are in New Zealand dollars ($NZD)
A surcharge of 2.5% + GST applies to credit card payments on top of the total amount.
To remain valid, Super Saver and Early Bird tickets must be paid by date quoted.
Group ticket options are valid for registrations from the same organisation, booked at the same time.
By selecting any special pricing offer for classes of organisation, sector, or individuals or using any promotion code, you are asserting to the organiser your right to claim any such pricing offer, and acknowledge the organiser’s right to audit such claim and, if in the opinion of the organiser using its sole discretion the conditions for special pricing are not met, reject any registration.

For full terms & conditions, please visit 

https://www.brightstar.co.nz/terms-and-conditions

Safe events: our live events are run in line with industry best practice and government guidelines

Conference Bundle

Finance and Accounting Bundle:
Management Accountant Conference & IFRS Masterclass

$ 1999 +gst
  • Same person must attend both events. For valid ticket, payment by 26 February 2025.

Make an enquiry

Got questions? Write to us.

General Contact

This field is hidden when viewing the form
This field is for validation purposes and should be left unchanged.