Lessons learnt from when things haven’t gone well

Energy is everything – influencing your perception to achieve the best possible outcomes

Choosing you – prioritising you for continued growth

What do you personally stand for - and how does that impact how you show up

Why digital skills matter more than ever for PAs, EAs and Office Managers

Using collaboration tools for smarter workflow management

Cyber Security awareness – protecting data, spotting phishing and the importance of good cyber hygiene

Automation hacks you can embrace to hack your productivity

From Reactive to Proactive: Shift from juggling requests to anticipating needs, forecasting workloads, flagging priorities, and streamlining scheduling chaos

Delegating to Digital Assistants: Harness AI co-pilots (like Copilot, ChatGPT, or Motion) to handle routine admin, draft comms, and prep materials so you can focus on strategy and relationships

Data-Driven Decision Making: Use dashboards and analytics to turn scattered information into clear insights that inform smarter, faster actions for your exec and team

Mindset of Mastery: Embrace experimentation - test, tweak, and teach AI your style to build a truly personalised productivity system that works for you, not against you

The twin forces shaping careers today: organisational needs & technology disruption

Exploring lateral moves vs traditional progression – growing, pivoting and promotions

Building career capital – the skills that travel with you regardless of the role

The importance of networking, mentorship and asking for opportunity

Gain practical skills to plan and execute projects and events efficiently.

Using project management fundamentals to support planning events from small meetings to large corporate functions

Learn tools and frameworks to manage multiple initiatives without stress.

Build confidence in coordinating stakeholders, budgets, and timelines

Develop repeatable processes that save time and reduce errors.

Reframing conflict from confrontation to collaboration and understanding common challenging behaviours

Matching your responses to personality types – how you can deescalate conflict without compromising the end goal

Managing your own stress response and techniques for staying composed under pressure

The foundations of effective networking - Quality over quantity: building meaningful connections to support your career

Conversation openers, confidence boosters and using listening as your networking superpower

Turning contacts into lasting relationships and maintaining connection over time and space

Curating lifestyle and habits for balance and wellbeing (and owning it when they no longer work for you)

Understanding burnout – signs, symptoms and the burnout effect

Practical boundary setting exercises – learning the diplomatic way to enforce your “no”

Prioritisation tools that can help you protect your time and energy – and things you can do to handle encroachment on your boundaries

Identifying your focus zones and recharge needs