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19 - 20 October 2026 | Crowne Plaza, Auckland

Comms & PR Conference

PRINZ BS

Harnessing technology, navigating transformation, mastering storytelling.

Across the globe, the rules of communication are changing faster than ever and the leaders who adapt, who harness technology without losing the human story, will define what comes next.

Brightstar are delighted to bring you the
2026 Comms & PR Conference this October.

As communications and PR enter a new era of acceleration, leaders are operating at the intersection of AI, shifting media systems, and rising public expectations. The rules are changing quickly, not just how we communicate, but how trust is built; reputations are shaped, and organisations are understood in real time.

Comms & PR 2026 brings together senior practitioners and industry leaders to explore what it takes to stay credible, relevant, and effective in a landscape defined by constant disruption, from AI and data-driven decision-making to misinformation and cultural accountability.

Over two days, we will examine how communication is shifting from a delivery function to a strategic driver of trust, reputation, and resilience and what it means to lead in a world that is moving faster than ever.

Co-located with PRINZ Awards 2025

The Comms & PR Conference will be co-located with the PRINZ Awards, hosted on the first evening of the conference on the 28th of May.  

Brightstar and PRINZ are delighted to collaborate to give you the opportunity to network, learn and celebrate across both events. 

For more information on the Awards, and to book for the Gala Dinner, please head to PRINZ’s website:

Key themes

We are currently researching the agenda and content.

  • Future of Comms and PR 
  • Mastering AI in Comms and PR  
  • Communication change and transformation 
  • Connecting, Measuring and Protecting 

Who will attend

  • Heads of Communication
  • PR leads
  • Stakeholder Communications
  • Corporate & Regulatory Affairs
  • Government Relations
  • Media Relations
  • Community and Stakeholder Relations
  • Internal Experience Managers
  • Engagement Leads 

Venue

The location and how you can get there

Address

Crowne Plaza, Auckland
128 Albert Street, Auckland CBD, Auckland 1010

Check out our other upcoming events

2026 Agenda:

8:30

Registration and Coffee

8:50

Mihi Whakatau

9:00

Opening remarks from the MC

Future of Comms and PR

9:10

Opening Keynote: The future of Comms and PR

  • Understanding how shifting media landscapes are redrawing the rules of public relations

  • Looking at technology and what is coming next, AI-generated content, synthetic media, real-time monitoring, and the automation of storytelling

  • Exploring what global trends in strategy, storytelling, and influence mean for New Zealand communicators operating in a small, connected market

9:40

Panel discussion: Navigating the new world of PR, trust, storytelling and technologies

  • Exploring how AI and emerging technology are fundamentally changing the way we tell stories

  • Examining how trust becomes the critical currency when information moves faster than ever

  • Navigating the tension between innovation and ethics as misinformation and digital risk reshape the communications landscape

  • Reimagining what it means to be a responsible, resilient communicator in a rapidly changing world

Hanna Kilpin, Head of Marketing Communications, Sharesis

Yannis Naumann, Global Communications Manager, Zespri International


10:30

Morning break

11:00

Organic vs Paid: Navigating digital marketing in a rapidly changing landscape

  • Understanding where organic ends and paid begins and why the line between the two is increasingly blurred

  • Building genuine relationships with your audience through consistent, authentic and values-led communication

  • Knowing when to invest in paid to amplify what is already working organically

  • Growing an audience that trusts you, how earned credibility and community connection outlast any ad budget

  • Staying visible and relevant across channels without sacrificing the authenticity that makes people stay

Dee Crooks, General Manager – Brand and Communications, ProCare

11:50

Fireside chat: Media relations in a shrinking landscape

  • Adapting to a reduced media ecosystem with fewer journalists, tighter newsrooms, and faster turnaround expectations

  • Strengthening journalist relationships as long-term partnerships rather than transactional interactions

  • Understanding what makes a story land today, relevance, timing, clarity, and audience value

  • Rethinking earned media value alongside owned and paid channels in a more competitive attention economy

Jenni Mortimer, Chief Lifestyle & Entertainment Reporter, Newsroom

12:30

Lunch

Mastering AI in Comms and PR

1:30

From experimentation to implementation: Operationalising AI in Comms

  • Knowing when and where AI fits in your communications workflow

  • Understanding the risks: data privacy, bias and over-reliance on automation

  • Getting your data right, why quality and governance determine your AI output

  • What operationalising AI actually looks like in a comms and PR team

  • Taking your team on the journey, building confidence and a culture of responsible innovation

Nicola Crowther, Head of Employee Communications, Fonterra

2:20

AI and the law: AI, copyright, data sovereignty and IP

  • Understanding copyright in the age of AI, who owns content when a machine creates it

  • Navigating data sovereignty, where your data lives, who controls it and why it matters

  • Protecting Māori IP and cultural knowledge from unauthorised AI use and appropriation

  • What Te Tiriti obligations mean for organisations using AI in Aotearoa New Zealand

  • Getting usage rights right, licensing, attribution and the legal grey zones of AI-generated content

Lynell Tuffery Huria, Tumuaki | Partner, Kahui Legal

3:00

Rethinking workforce capability in a fast-changing environment

  • Building a culture of continuous learning: making upskilling part of everyday work, not a separate activity

  • Identifying and closing capability gaps quickly without relying on long, formal training cycles

  • Balancing individual development with organisational priorities in a fast-moving environment

  • Practical ways to stay current yourself as a leader while enabling capability growth across your team

Gil Sewell, Kaihautu Tikanga / Chief People & Culture Officer, Ember

Simon Kozak, Head of Brand and Communications, Ember

3:30

Afternoon break

4:00

Evolving beyond traditional SEO, and what does it mean for brand visibility

  • Core optimisation principles that still matter, even as platforms and algorithms shift

  • The rise of AI-generated answers and what it changes about how audiences find information

  • Adapting content and digital strategy to maintain relevance across new discovery pathways

  • Building a future-ready approach to visibility in an increasingly competitive and fast-moving digital landscape

4:30

Case study: Using AI in campaign, scaling purpose-led creative with real world impact

  • Walking through how the campaign started: the brief, the problem and why AI was brought into the process

  • Exploring the decisions made along the way, what tools were used, what guardrails were put in place and what was kept human

  • Sharing the lessons learned, what worked, what failed and what we would do differently next time

  • Revealing how audiences received the campaign the reactions, the trust signals and what it changed about how we work

5:00

Summary remarks from the MC followed by Networking Reception

9:00

Opening remarks from the MC

Communication change and transformation

9:10

The psychology behind transformation and how to navigate it

  • Understanding how people psychologically respond to change, uncertainty, risk and loss of control

  • Recognising why emotional reactions to transformation are rarely linear or predictable

  • Exploring the role of trust, identity and experience in how people interpret and accept change

  • Designing change communication that builds clarity, psychological safety and resilience

Dr Sarah Anticich, Clinical, Organisational & Industrial Psychologist

9:40

Communicating change within your organisation

  • Communicating change when certainty is incomplete, what to share, what to hold, and when

  • Balancing transparency with responsibility without fuelling speculation, anxiety, or misinformation

  • Building trust through cadence, clarity, and repetition, not information overload

  • Supporting employees with consistent, calm, and empathetic messaging from leadership

  • Aligning internal and external narratives so stakeholders hear one coherent story

  • Equipping leaders to communicate confidently so alignment doesn't depend on the comms team

Nigel Wilson, GM Corporate Communications, KiwiRail

10:30

Morning break

11:00

Navigating change resistance: Communicating in a sceptical world

  • Understanding why people resist change and what that means for how you frame and deliver your message

  • Building trust before you need it why credibility is earned long before a policy announcement is made

  • Reaching and communicating with those who don't want to hear it, strategies for engaging resistant and hard-to-reach audiences

  • Influencing hearts and minds through authentic storytelling, evidence and consistent messaging

  • Identifying, countering and getting ahead of misinformation before it shapes the narrative for you

Deirdre Robert, Principal Adviser – Strategy, Commerce Commission

11:30

Case Study: Communicating a rebrand and major organisational shift

  • Sequencing internal and external messaging to protect clarity, reduce uncertainty, and avoid conflicting narratives

  • Balancing transparency with commercial sensitivity, deciding what to share early, what to stage, and how to frame the story

  • Using leadership communication to anchor the "why now" and maintain confidence in long-term direction

  • Managing internal emotional and cultural impact while keeping the external rebrand focused on continuity of purpose

  • Positioning brand transition as evolution, not disruption, especially where parts of the business are being exited or closed

Connecting, Measuring and Protecting

12:00

Turning measurement and reporting into a strategic asset

  • Getting the basics right by defining clear, aligned goals before deciding what and how to measure

  • Shifting from outputs to outcomes by linking measurement to trust, behaviour, reputation, and impact

  • Connecting measurement to strategy so performance reflects real organisational priorities and decision-making

  • Measuring effectively with limited resources by prioritising a small set of meaningful indicators

  • Communicating impact clearly and credibly to executives, boards, and senior stakeholders

12:40

Lunch

1:40

Panel discussion: How to truly connect and engage audiences in 2026?

  • Defining what genuine audience engagement actually looks like in 2026 and why so many organisations are still getting it wrong

  • Understanding the difference between engagement as optics and engagement as meaningful practice

  • Choosing the right channels, language and messengers to reach audiences who are increasingly fragmented and harder to find

  • Embracing Te ao Māori and cultural fluency as core engagement tools rather than optional add-ons

  • Co-designing communication with your audiences rather than broadcasting at them

  • Building the kind of long-term trust that keeps audiences engaged, loyal and willing to advocate for you

Frank Koloi, Manager Marketing & Communications, Corporate Services, The Fono

Shelley Crawford, Senior Communications and Engagement Advisor, Department of Conservation (DOC)

2:20

Protecting trust and engagement when a crisis and misinformation strike

  • Preparing before the storm, what good crisis planning and rapid-response frameworks look like in practice

  • Leading communications under pressure when time, information and trust are all in short supply

  • Navigating stakeholder expectations across media, employees, customers and board during a live crisis

  • Understanding how misinformation spreads and why it outpaces traditional response strategies

  • Holding the line on professional responsibility when every message is scrutinised

  • Rebuilding reputation and restoring trust after the storm

Anna Johnstone, Head of Public Relations, Fonterra

3:00

Summary remarks from the MC

Speakers:

Yannis Naumann

Global Communications Manager
Zespri International

Shelley Crawford

Senior Communications and Engagement Advisor
Department of Conservation (DOC)

Dee Crooks

General Manager – Brand and Communications
ProCare
Dee is an award-winning marketing and communications professional with more than 20 years’ experience across diverse sectors, including health, property, finance, insurance, professional services, and retail. Her expertise spans external and internal communications, advocacy, sustainability, brand strategy, and marketing, with a particular passion for media relations, reputation management, and navigating complex issues and crises with strategic precision. Throughout her career, Dee has worked with organisations facing rapid change, high public visibility, and evolving audience expectations – giving her practical insight into how reputation, trust, audience connection, and authentic communication are built and maintained in an increasingly complex digital environment. Before joining ProCare, Dee served as Corporate Communications Director at the Real Estate Institute of New Zealand (REINZ) and as Head of Communications & PR at AMP New Zealand. Her career also includes senior communications roles with major financial services organisations in Auckland and London, alongside experience working with industry bodies and public relations agencies. Dee holds a Bachelor of Communications (BCS) from AUT, majoring in public relations and event management.

Simon Kozak

Head of Brand and Communications
Ember
Simon Kozak is Head of Brand and Communications at Ember Korowai Takitini, a leading NGO group operating in the mental health and addictions sector. Experienced and award-winning Simon holds a Westpac Business Awards Excellence in Marketing Gold Award, A Purple Ink Gold Award for best NGO Campaign and a couple of Golds for Podcasts and is Editor in Chief of HORIZON the only Digital Magazine for Mental health and Addictions in NZ and Australia. Simon believes that the love of what we do drives culture and performance. A creative communicator at heart, he says that the best way to engage a workforce is to hold a mirror up to what’s already there, celebrate what works, capture what people love about what they do, and use that as a foundation for engaging with any development, growth, and change.

Nicola Crowther

Head of Employee Communications
Fonterra

Frank Koloi

Manager Marketing & Communications, Corporate Services
The Fono

Gil Sewell

Kaihautu Tikanga / Chief People & Culture Officer
Ember
Gil has been Kaihautū Tikanga | Chief People & Culture Officer at Ember Korowai Takitini, an NGO in the social support sector since January 2023. Ember exists to build a society that better understands and responds to mental illness, addictions and intellectual disability. Here, she has received a range of awards and recognition for People & Culture work, including employer of choice and highest possible ratings on the national Certification Audit for cultural responsiveness and staff wellbeing, due to a radical modernisation of HR processes, introduction of a comprehensive leadership model and development approach, and flax roots codification and structuring of best practice in change, bi-cultural development, management training and employee experience. Gil is on the board of the New Zealand Comedy Trust and is Chair of the Whitford Manor Estate Residents Society. Across three decades and four continents, she has worked in sectors ranging from private organisations in professional services, retail and dairy, to health, local and central government and NFP. As a Chartered Member of the Human Resources Institute NZ, she is an active organiser of the Senior Leaders Special Interest Group, an Assessor for Chartered Membership and a mentor to young HR practitioners. She is also a member of the IoD and holds practitioner certification in several global tools, including HBDI, Insights Discovery and DDI. Gil combines her passion for reading and for her profession through the Auckland HR Book Club which started in 2017, as one of the original organisers. Her local reading group which she co-founded in 2006 celebrates its 20th anniversary this year.

Dr Sarah Anticich

Clinical, Organisational & Industrial Psychologist
Dr Sarah Anticich is a Clinical and Organisational Psychologist who works at the intersection of mental health, human behaviour, relationships, and performance. Drawing on 20 years of experience across Australia and New Zealand, Sarah works with individuals, leaders, and organisations navigating complexity, pressure, trauma and change. She has particular interests in executive functioning, sustainable high performance, complex trauma, and disorders of gut-brain interaction. Sarah is the developer of the Executive Frame™, an evidence-informed framework that integrates Emotional Intelligence, Executive Functioning, and Self-Determination Theory to better understand human behaviour and performance. The model provides a practical lens for understanding how people think, feel, decide, connect, and act—particularly when under pressure. Her work helps individuals and teams uncover the underlying drivers of behaviour, strengthen self-awareness, develop emotional and cognitive flexibility, and create environments where people can flourish. Through the Executive Frame™, Sarah translates complex psychological science into practical tools that can be applied across leadership, healthcare, education, workplace wellbeing, and everyday life. Her approach is grounded in the belief that people perform at their best when they feel connected—to themselves, to others, and to a sense of purpose. Rather than viewing wellbeing and performance as competing priorities, her work explores how healthy relationships, psychological safety, self-determination, and emotional intelligence form the foundation for both. At the heart of Sarah’s work is a commitment to helping people better understand themselves and each other. Whether working with individuals, teams, healthcare professionals, or conference audiences, she seeks to foster deeper connection, greater self-awareness, and more sustainable ways of living, leading, and performing in an increasingly complex world.

Deirdre Robert

Principal Adviser – Strategy
Commerce Commission

Jenni Mortimer

Chief Lifestyle & Entertainment Reporter
Newsroom
Jenni Mortimer is the Chief Lifestyle and Entertainment Reporter at the New Zealand Herald, where she brings a decade of experience across entertainment, parenting, health, fashion, beauty and travel. After eight years shaping content as an editor, she returned to reporting, using her expertise to serve the audience and create standout stories New Zealanders connect with. Jenni also fronts the brand’s visual entertainment content across Herald NOW alongside Ryan Bridge. Known for her sharp storytelling and broad expertise, Jenni remains a trusted voice on lifestyle and entertainment in New Zealand’s ever-changing media landscape.

Lynell Tuffery Huria

Tumuaki | Partner
KĀHUI LEGAL
Lynell Tuffery Huria joined KĀHUI LEGAL in August 2021. Lynell is recognised as the first Māori Patent Attorney and is acknowledged as a leading expert on indigenous intellectual property rights, Māori intellectual property and trade mark protection. Over the last 30 years, Lynell has worked for a large intellectual property specialist firm, advising a wide variety of clients including whanau, hapū, and iwi, sole traders, companies, and multi-national corporations. Lynell is keen to continue to assist Māori to navigate the intellectual property system and develop new and innovative ways to protect our cultural heritage.

Nigel Wilson

GM Corporate Communications
KiwiRail

Nigel Wilson is a senior communications and engagement leader with more than 20 years’ experience helping large and complex organisations navigate transformation, uncertainty and high-pressure environments.

He is currently GM Corporate Communications at KiwiRail, where he has led communication and engagement through significant organisational change, major operational events, and periods of intense public and stakeholder scrutiny. His experience spans executive communication, internal culture and engagement, leadership alignment, crisis communication, and translating complex strategy into clear, human-centred narratives.

Prior to KiwiRail, Nigel held senior communications roles at organisations including Spark, BNZ and Fonterra, working across large-scale transformation programmes, culture and leadership initiatives, and enterprise-wide change.

Nigel is particularly interested in the role trust, clarity and leadership behaviour play during periods of transformation, and how organisations can communicate in ways that build credibility, reduce confusion and support meaningful change adoption.

Nigel is known for combining strategic insight, operational realism and engaging storytelling to help leaders think differently about trust, communication and change.

Sponsors

Sponsors to be announced

Gold Sponsor

Umbrella Wellbeing

Silver sponsors

Umbrella Wellbeing

Umbrella Wellbeing

Umbrella Wellbeing

Umbrella Wellbeing

Exhibitors

Umbrella Wellbeing

Umbrella Wellbeing

Umbrella Wellbeing

Umbrella Wellbeing

Umbrella Wellbeing

Umbrella Wellbeing

Umbrella Wellbeing

Umbrella Wellbeing

Don't miss out on the connections and credibility boost!

Live B2B events are your chance to shine. Showcase your thought leadership, solidify your market position, and forge valuable connections with potential customers – all at once.

This exclusive event puts you in front of a highly skilled audience hungry for insights. Get ready for meaningful engagement that drives results.

Plus, we have some unique opportunities to put your company, products, and services in the spotlight.

Ready to take your brand to the next level? Contact us today to learn more or secure your spot at this leading event.

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Tickets

For PRINZ Awards Tickets, please visit PRINZ

PRINZ Member Pricing

Individual tickets

Super Saver

Conference Only - PRINZ Awards sold separately
$ XXXX +gst
  • Available until X month 202X or until X tickets are sold, whichever occurs first. For valid ticket, payment by X month, 202X.

Early Bird

Conference Only - PRINZ Awards sold separately
$ XXXX +gst
  • Available until X month 202X. For valid ticket, payment by X month, 202X.

Full Price

Conference Only - PRINZ Awards sold separately
$ XXXX +gst
  • For valid ticket, payment by X month, 202X.

PRINZ Members:
Multi Buy - 2+ Tickets

Conference Only - PRINZ Awards sold separately
$ XXXX per person +gst
  • Must be from same organisation and book at the same time. Available until X month 202X. For valid tickets, payment by X month, 202X.

Non Member Pricing

Individual tickets

Super Saver

Conference Only - PRINZ Awards sold separately
$ XXXX +gst
  • Available until X month 202X or until X tickets are sold, whichever occurs first. For valid ticket, payment by X month 202X.

Early Bird

Conference Only - PRINZ Awards sold separately
$ XXXX +gst
  • Available until X month, 202X. For valid ticket, payment by X month, 202X.

Full Price

Conference Only - PRINZ Awards sold separately
$ XXXX +gst
  • For valid ticket, payment by X month 202X.

Multi Buy - 2+ Tickets

Conference Only - PRINZ Awards sold separately
$ XXXX per person +gst
  • Must be from same organisation and book at the same time. Available until X month, 202X. For valid tickets, payment by X month, 202X.

Registration Conditions

Ticket Terms
All prices are in New Zealand dollars ($NZD)
A surcharge of 2.5% + GST applies to credit card payments on top of the total amount.
To remain valid, Super Saver and Early Bird tickets must be paid by date quoted.
Group ticket options are valid for registrations from the same organisation, booked at the same time.
By selecting any special pricing offer for classes of organisation, sector, or individuals or using any promotion code, you are asserting to the organiser your right to claim any such pricing offer, and acknowledge the organiser’s right to audit such claim and, if in the opinion of the organiser using its sole discretion the conditions for special pricing are not met, reject any registration.

For full terms & conditions, please visit https://www.brightstar.co.nz/terms-and-conditions

Safe events: our live events are run in line with industry best practice and government guidelines

Pre-sale Ticket Terms 

  • Event-Specific: Pre-sale tickets are valid only for the specific event for which they were purchased and cannot be transferred to other events. 
  • Payment Deadline: To secure the pre-sale rate, payment must be received by the specified deadline. Late payments will result in cancellation of your registration. 
  • No Refunds or Vouchers: Please note that no refunds or vouchers will be issued for cancellations of pre-sale tickets. 
  • Substitute Delegate: If you are unable to attend the conference, you may send a substitute delegate from your organisation to attend the event at no additional cost. 

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