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28 - 29 May 2025 | JW Marriott, Auckland

Comms & PR Conference

PRINZ BS

Brightstar are delighted to be partnering with PRINZ to bring you the
2025 Comms & PR Conference this May in Tāmaki Makaurau.

Will stability and confidence return to New Zealand’s economy in 2025?

This conference will bring Comms & PR professionals together to hear and discuss the latest insights to navigate trust, uncertainty, risk and opportunity.   Attend to connect and hear from the best Comms & PR specialists from across a diverse range of sectors in New Zealand. 

Co-located with PRINZ Awards

The Comms & PR Conference will be co-located with the PRINZ Awards, hosted on the first evening of the conference on the 28th of May.  

Brightstar and PRINZ are delighted to collaborate to give you the opportunity to network, learn and celebrate across both events. 

For more information on the Awards, and to book for the Gala Dinner, please head to PRINZ’s website:

Key themes

We are currently researching the agenda and content. Please contact mirab@brightstar.co.nz

  • Macroeconomic and geopolitical analysis 
  • Keynote – International trends in strategic communication 
  • Navigating digital safety and regulation  
  • The role of Communications in shaping Trust  
  • Diversity & inclusion for communicators 
  • Best use cases in AI and Emerging Tech for Communicators  
  • Communicator’s role in navigating reputation and risk 
  • Address from the Public Service Commission 
  • Indigenous Communication 
  • Communicating and ESG and sustainability  
  • Disinformation  
  • Making the most of the Comms and PR budget  
  • Managing wellbeing – understanding burnout in the Comms & PR sector  
  • Leadership and workforce engagement 

Who will attend

  • Heads of Communication
  • PR leads
  • Stakeholder Communications
  • Corporate & Regulatory Affairs
  • Government Relations
  • Media Relations
  • Community and Stakeholder Relations
  • Internal Experience Managers
  • Engagement Leads 

Venue

The location and how you can get there

Address

JW Marriott Auckland
22-26 Albert Street, Auckland CBD, Auckland 1010

Check out our other upcoming events

Agenda

Agenda to be announced

8:30

Registration and Coffee

8:55

Mihi whakatau

9:00

Opening remarks from the MC

Loren Tomlinson, Director & Lead Digital Marketing Strategist, The Social Collective

9:10

The big challenges - the future of platforms, media, and government regulations

  • Understanding the key forces driving change in media and platform dynamics 

  • How effective messaging can foster stability during times of rapid transformation 

  • Adapting strategies to shifting societal expectations and global challenges 

  • Emerging patterns in media consumption, audience engagement, and regulatory influence 

  • The rise of niche platforms and their impact 

  • Adapting to media consumption shifts across traditional, digital, and hybrid models 

  • Strategies for navigating regulatory shifts, misinformation challenges, and evolving audience needs 

  • The impact of evolving government regulations, including Australia’s age restrictions on media and platform operations 

Gavin Ellis, Honorary Fellow, Koi Tū: Centre for Informed Futures 

William Akel, Barrister, Sangro Chambers

9:50

Misinformation and trust – Communicating with integrity

  • Discussing how false narratives spread and influence societal divisions 

  • Ensuring transparency, credibility, and responsible messaging in a polarised landscape 

  • The role of technology and AI in misinformation – Examining the impact of algorithms, deepfakes, and synthetic media on trust and perception 

  • Balancing free speech with platform responsibility and government intervention 

  • Empowering audiences to critically evaluate sources and recognise manipulation 

  • Collaborating across sectors to restore trust – Strengthening partnerships between media, businesses, government, and civil society to create a transparent information ecosystem  

Dr Sanjana Hattotuwa, Director of Research, The Disinfornmation Project

10:30

Morning break

11:00

AI and Communications: Trust, Audiences and Existential Crisis

  • How do people really feel about AI? 

  • Examining the challenge of communicating about AI and what this might mean for trust and audiences 

  • Exploring the balance of low trust and transparency - how does AI fit?  

  • Understanding emerging innovations that could impact how you communicate and whether audiences are listening 

  • Critical thinking: exploring AI in a practical and mindful way 

Ngaire Crawford, Director - Insights & Research, Isentia

11:40

Table Talk: How are you integrating AI into your daily workflow? 

11:50

Social media in flux – Building aligned strategies in a shifting landscape

  • Navigating platform shifts through an aligned strategy lens

  • What the latest algorithm changes really mean for visibility

  • Future-proofing your strategy without chasing every trend

  • Creating content that connects and converts (without the chaos)

  • Measuring what matters: analytics, sentiment, and strategic alignment

Loren Tomlinson, Director & Lead Digital Marketing Strategist, The Social Collective

12:30

Lunch break

13:30

Panel Discussion: Conflict in the digital age – Navigating online challenges with confidence

  • Discussing how organisations from central government, private sector, and PR agencies identify early signs of harassment and take proactive steps to prevent escalation 

  • Exploring strategies used across industries to safeguard brand image when facing public criticism or negative narratives online 

  • Sharing methods for tracking digital discussions and maintaining control over brand perception 

  • Understanding how various industries adapt communication approaches quickly to manage online threats and crisis 

Prof. Daniel Laufer, Head of School - Communication Studies, AUT University

Dr Christopher Galloway Honorary Research Associate, Massey University 

Carolyn Kerr, Chief Executive Officer & Co-founder, Anthem   

14:10

Table Talk: Navigating online threats in real time – How are you responding?

14:20

Data-driven communication: Leveraging analytics for strategic success 

  • Employing data to fine-tune communication efforts to ensure strategies align with desired outcomes 

  • Analysing audience interactions and sentiment to adjust content and messaging in real-time 

  • Overcoming issues like data quality, volume, and balancing quantitative (hard metrics) with qualitative (audience insights) data for a holistic strategy 

  • Utilising AI for predictive analytics, automation, and deeper insights into audience behaviour and media coverage 

  • Creating systems to continuously monitor, analyse, and iterate on strategies, ensuring consistent optimisation based on fresh insights 

  • Understanding the importance of using analytics to refine messaging and target specific audience segments more effectively, ensuring content resonates and drives engagement 

Sam Page, Head of Data ,The Optimisers

15:00

Afternoon break

15:20

Communicating purpose, values, and sustainability initiatives with impact

  • How do we integrate sustainable business goals into our brand with authenticity and impact?

  • How can we ensure we aren’t greenwashing in our communications – while also not falling into green hushing?

  • Demonstrating through real-world PR and Marketing campaigns how a well communicated sustainability narrative can drive a business advantage

  • Exploring the importance of a good understanding of ESG issues and language to support our communications work

Suzy Giles, Managing Director, Giles Global

15:50

Delivering on brand value and narratives with authenticity

  • Aligning brand values with communication strategies for long-term success 

  • The growing demand for transparency and authenticity in brand messaging 

  • Examples of brands successfully communicating to create engagement and impact with key customer and stakeholder groups 

  • Balancing purpose with profit while staying true to core brand principles 

David DownsCEONew Zealand Story Group

16:20

Closing remarks from the MC & Networking drinks

9:00

Welcome back from the MC

9:10

Architects of Influence – How PR is shaping trust, strategy, and social change

  • The role of PR in shaping conversations around sustainability, diversity, and ethical business practices 

  • Understanding how effective communication shapes corporate strategy, government relations, and societal trust 

  • Communicating corporate responsibility with impact and authenticity 

  • Strategies for leveraging PR to drive meaningful industry and social transformation 

  • Discussing the complexities of today's media ecosystem and its impact on PR strategy 

  • Harnessing innovation and technology to elevate PR impact and long-term influence 

Nikki Wright, Managing Director, Wright Communications

9:50

Case Study: The role of communication in building resilience

  • Discussing how effective communication strategies help organisations adapt and thrive in uncertain times 

  • The importance of creating a culture of resilience through transparent, empathetic messaging 

  • How communications professionals can become change agents, ensuring their organisation stays agile and resilient 

  • Building proactive communication systems to anticipate challenges and lead through adversity 

Matthew Miller, Managing Director, MOGUL

10:30


Morning break

11:00

Case Study: 25 Years of influence – Lessons from One Plus One Communications 

  • Understanding how One Plus One Communications has adapted to shifting industry trends, technology, and audience behaviors 

  • Key insights from 25 years of navigating crises, reputation management, and brand storytelling

  • The Evolving Role of Agencies - Examining the transformation of client expectations, media relationships, and strategic communications over time 

  • Unleashing how brands and agencies can stay relevant, resilient, and purpose-driven in a rapidly evolving world 

  • What’s next for PR, and how professionals can prepare for the future of communications 

Kelly Bennett, Founder & Managing Director, One Plus One Communications

11:30

Leading change: Communicating organisational transformation through PR

  • How PR teams can drive organisational change by fostering a culture of adaptability and resilience 

  • Crafting clear, strategic messaging to guide teams and stakeholders through change with confidence

  • Refining communication approaches to build understanding, alignment, and support in times of uncertainty

  • Leveraging honest, transparent communication to strengthen trust and navigate complex transitions

  • Anticipating challenges, embracing flexibility, and using proactive communication to lead change effectively

Carly Orr, Chief People & Communities Officer, Fidelity Life 

12:00

Translating complexity: Communicating technical concepts with clarity

  • The challenges of communicating complex, technical concepts to diverse audiences 

  • How to simplify technical jargon without losing critical information 

  • Strategies for tailoring communication for non-expert audiences while maintaining accuracy 

  • The role of visuals, analogies, and clear messaging in making technical topics accessible 

Sarah Semenoff,Content and Brand Strategic Lead, Powerco

12:30

Lunch break

13:30

Case Study: Public sector success in community engagement

  • Lessons from local governments on fostering trust and collaboration 

  • Strategies for driving impactful public campaigns and addressing public concerns 

  • Key takeaways from effective PR strategies in the public sector applicable to other industries 

  • Leveraging communication for social change and inclusivity 

Sam Kilmister, Communications Advisor,Palmerston North City Council

Belinda Gallagher, Internal Communication Specialist,Palmerston North City Council

14:00

Case Study: Engaging diverse communities – Lessons from grassroots initiatives

  • Understanding the unique needs and perspectives of diverse communities 

  • Building trust through inclusive, culturally aware communication strategies 

  • Leveraging local voices and partnerships for deeper engagement 

  • Overcoming barriers such as language, digital access, and historical mistrust 

  • Case study example: A successful grassroots campaign that fostered genuine community involvement 

Jo Scott, Executive Director, Great Scott

14:15

Case Study: Sustainability & authentic storytelling

  • The difference between superficial and genuine sustainability engagement 

  • Aligning sustainability initiatives with brand values to ensure credibility 

  • The role of employee and stakeholder voices in authentic storytelling 

  • Strategies to measure the real impact of sustainability efforts on communities 

  • Case study example: A brand that successfully built trust through transparent, meaningful sustainability initiatives 

Fiona Stephenson, Head of Communications & Marketing, Sustainable Business Network 

14:30

Panel Discussion: Bridging worlds - Authentic engagement with diverse audiences

  • Understanding the business, social, and ethical imperatives of inclusive communication 

  • Discussing how diversity in engagement drives innovation, stronger brand loyalty, and community impact 

  • Identifying and avoiding tokenism in messaging and outreach 

  • How to build long-term credibility rather than short-term PR wins 

  • Practical strategies for ensuring messaging algins with the values and perspectives of diverse audiences 

  • Addressing barriers such as language, accessibility, and historical mistrust 

  • Balancing broad messages with targeted, culturally competent approaches 

Craig Watson, DEI Lead, The Diversity Agenda and Wellington Pride Parade 

Damaris Treasure, Founder, Rufo Communication

Rob Fitzgerald, Group Account Director, Wright Communication

15:00

Closing remarks from the MC & End of Conference

Speakers

Rob Fitzgerald

Group Account Director
Wright Communications

William Akel

Barrister
Sangro Chambers
William is a leading media lawyer and expert in reputation management and defamation. He has acted in many landmark New Zealand cases involving defamation, privacy, censorship, and open justice. He regularly advises on pre-publication matters and has presented widely on media and privacy law. A founding member of Sangro Chambers, he was previously a partner at Simpson Grierson (1978–2016). In 2023, he chaired the Independent External Review of RNZ’s Editorial Processes.

Belinda Gallagher

Internal Communications Advisor
Palmerston North City Council
Belinda Gallagher is the Internal Communications Advisor at Palmerston North City Council. With a background in journalism, she made a career switch to communications about six years ago. The opportunity to focus on internal relationships has her working alongside leaders as they balance workplace culture, ongoing change and major projects that impact kaimahi and the community. She also helps connect the Elected Members with organisation activities.

Sam Kilmister

Communications Advisor
Palmerston North City Council
Sam brings more than nine years of experience in journalism, communications, and stakeholder engagement. He currently leads communications and engagement for Palmerston North City Council’s infrastructure and emergency management portfolios, helping connect communities with the city’s most critical projects and services.

Sam Page

Head of Data
The Optimisers

Damaris Treasure

Founder
Rufo Communication

Damaris is a senior communications executive with almost two decades of experience in the sports industry. She is a passionate believer in the power of sport to influence positive change, despite her own poor hand-eye coordination.

Before moving to New Zealand in 2024 and founding strategic communications consultancy Rufo Communications, she spent three years as Chief Communications Officer in the A-Leagues.Before that, she was Global Head of Strategic Communications for City Football Group (CFG), owner of 13 football clubs internationally including Manchester City FC and New York City FC. She joined CFG from her previous role as Head of Public Affairs for Manchester City FC in the English Premier League.

Craig Watson

DEI Lead
The Diversity Agenda and Wellington Pride Parade
Craig Watson is a seasoned project manager and DEI consultant with over 15 years’ experience leading complex projects, including the London 2012 Olympic Games—where he famously delivered Paul McCartney his trousers before the opening ceremony. A passionate advocate for LGBTQ+ communities, Craig has spent over a decade supporting equality through grassroots campaigns, policy engagement, and visibility initiatives.Based in Wellington, he organises the Wellington Pride Parade and serves on the Board of Rainbow Wellington, helping to drive inclusive change across Aotearoa. Known for his generosity, warmth, and dedication to community, Craig believes volunteers are the heartbeat of meaningful social progress

Fiona Stephenson

Head of Communications & Marketing,
Sustainable Business Network
Fiona is one of New Zealand’s most experienced communicators of sustainability, with more than 25 years’ experience. She has worked with corporates, small businesses, not for profits and universities as sustainability has grown from a niche area to mainstream. She was speech writer for the UK government’s chief sustainability advisor for four years and Oxford University’s first PR advisor on the environment. In NZ she has worked on sustainability communications for organisations of all sizes and at different stages of their sustainability journey since 2000. She has Honours and Masters degrees from the University of Cambridge, specialising in Environment and Development.

Sarah Semenoff

Content and Brand Strategic Lead
Powerco

David Downs

CEO
New Zealand Story Group
David has had a successful career in the private and public sector and is now CEO of The New Zealand Story, an ambitious government-funded organisation marketing New Zealand to the world.He also acts as a consultant and is a director on several boards, including as Chair of The Icehouse. David is an ex-comedian, TV and radio actor, semi-finalist for New Zealander of the Year, cancer survivor and a published author of the books No.8 Re-wired, No.8 Recharged, A Mild Touch of the Cancer, and Silver Linings.David founded SOS Business, a hugely successful not-for-profit initiative to help cafes and other small businesses during covid-19.  

Carolyn Kerr

Chief Executive Officer & Co-founder
Anthem
Carolyn is a senior communications strategist and PRINZ Fellow, known for her purpose-led, values-driven approach. As co-founder of Anthem, she blends corporate and marketing expertise to deliver impactful strategies that build brand reputation and trust. A Global Women alumna, she also serves on the New Zealand Football Women’s Committee and the Middlemore Foundation board, reflecting her commitment to inclusivity and positive change. Carolyn champions authentic engagement as key to business success and meaningful societal impact.

Dr Sanjana Hattotuwa

Director of Research
The Disinfornmation Project
Dr. Sanjana Hattotuwa is a globally recognised researcher with over two decades of experience across five continents, specialising in civic media, disinformation, and online harms. He has led groundbreaking work in crisis information management, technology policy, and digital peacebuilding. Former Research Director at The Disinformation Project, he holds a PhD from the University of Otago. A TED and Rotary Peace Fellow, Dr. Hattotuwa continues to advise international bodies and regularly comments on generative AI, online extremism, and democratic resilience.

Gavin Ellis

Honorary Fellow
Koi Tū: Centre for Informed Futures
Dr Gavin Ellis is an honorary fellow in Koi Tū: The Centre for Informed Futures.He is a researcher, consultant, and commentator with six decades of experience in news media. A former editor-in-chief of the New Zealand Herald, he lectured on media, communications, and propaganda at the University of Auckland for a decade.He is the author of three books and numerous research papers including a series on the Christchurch mosque attacks.He is an Officer of the New Zealand Order of Merit for services to journalism, and a recipient of the Commonwealth Astor Award for contributions to media freedom.  

Dr Christopher Galloway

Honorary Research Associate
Massey University
Dr Chris Galloway is an honorary research associate at Massey University, Auckland, where he taught public relations for more than 10 years after similar teaching assignments in Australia. He is a co-author of two recent books focusing on Artificial Intelligence and has presented on that subject to audiences in New Zealand, Australia and the Middle East. Dr Galloway has also lectured in Indonesia and Pakistan. He is a well-published and internationally recognised scholar and commentator on crisis communication and reputation matters

Ngaire Crawford

Director - Insights & Research
Isentia

Nikki Wright

Managing Director
Wright Communications
Nikki has over 25 years of experience in public relations, leading an award-winning Auckland agency recognized as PRINZ Agency of the Year three times. Specializing in sustainability, ESG, crisis communications, and reputation management, she is a chartered director and trusted advisor to CEOs. As co-founder of the Corporate Reputation Index with Kantar, Nikki advocates for responsible business practices, using her expertise to navigate challenges and drive strategic change.

Sponsors

Sponsors to be announced

Gold Sponsor

Umbrella Wellbeing

Silver sponsors

Umbrella Wellbeing

Umbrella Wellbeing

Umbrella Wellbeing

Umbrella Wellbeing

Exhibitors

Umbrella Wellbeing

Umbrella Wellbeing

Umbrella Wellbeing

Umbrella Wellbeing

Umbrella Wellbeing

Umbrella Wellbeing

Umbrella Wellbeing

Umbrella Wellbeing

Don't miss out on the connections and credibility boost!

Live B2B events are your chance to shine. Showcase your thought leadership, solidify your market position, and forge valuable connections with potential customers – all at once.

This exclusive event puts you in front of a highly skilled audience hungry for insights. Get ready for meaningful engagement that drives results.

Plus, we have some unique opportunities to put your company, products, and services in the spotlight.

Ready to take your brand to the next level? Contact us today to learn more or secure your spot at this leading event.

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Tickets

For PRINZ Awards Tickets, please visit PRINZ:

PRINZ Member Pricing

Individual tickets

Super Saver

Conference Only - PRINZ Awards sold separately
$2499
$ 1999 +gst
  • Available until 11 April 2025 or until 40 tickets are sold, whichever occurs first. For valid ticket, payment by 11 April 2025.

Early Bird

Conference Only - PRINZ Awards sold separately
$2499
$ 2299 +gst
  • Available until 2 May 2025. For valid ticket, payment by 2 May 2025.

Full Price

Conference Only - PRINZ Awards sold separately
$ 2499 +gst
  • For valid ticket, payment by 28 May 2025.




PRINZ Members:
Multi Buy - 2+ Tickets

Conference Only - PRINZ Awards sold separately
$ 1899 per person +gst
  • Must be from same organisation and book at the same time. Available until 28 May 2025. For valid tickets, payment by 28 May 2025.

Non Member Pricing

Individual tickets

Super Saver

Conference Only - PRINZ Awards sold separately
$2699
$ 2299 +gst
  • Available until 11 April 2025 or until 40 tickets are sold, whichever occurs first. For valid ticket, payment by 11 April 2025.

Early Bird

Conference Only - PRINZ Awards sold separately
$2699
$ 2499 +gst
  • Available until 2 May 2025. For valid ticket, payment by 2 May 2025.

Full Price

Conference Only - PRINZ Awards sold separately
$ 2699 +gst
  • For valid ticket, payment by 28 May 2025.




Multi Buy - 2+ Tickets

Conference Only - PRINZ Awards sold separately
$ 1999 per person +gst
  • Must be from same organisation and book at the same time. Available until 28 May 2025. For valid tickets, payment by 28 May 2025.

Registration Conditions

Ticket Terms
All prices are in New Zealand dollars ($NZD)
A surcharge of 2.5% + GST applies to credit card payments on top of the total amount.
To remain valid, Super Saver and Early Bird tickets must be paid by date quoted.
Group ticket options are valid for registrations from the same organisation, booked at the same time.
By selecting any special pricing offer for classes of organisation, sector, or individuals or using any promotion code, you are asserting to the organiser your right to claim any such pricing offer, and acknowledge the organiser’s right to audit such claim and, if in the opinion of the organiser using its sole discretion the conditions for special pricing are not met, reject any registration.

For full terms & conditions, please visit https://www.brightstar.co.nz/terms-and-conditions

Safe events: our live events are run in line with industry best practice and government guidelines

Pre-sale Ticket Terms 

  • Event-Specific: Pre-sale tickets are valid only for the specific event for which they were purchased and cannot be transferred to other events. 
  • Payment Deadline: To secure the pre-sale rate, payment must be received by the specified deadline. Late payments will result in cancellation of your registration. 
  • No Refunds or Vouchers: Please note that no refunds or vouchers will be issued for cancellations of pre-sale tickets. 
  • Substitute Delegate: If you are unable to attend the conference, you may send a substitute delegate from your organisation to attend the event at no additional cost. 

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