11 - 12 November 2025 | Crowne Plaza, Auckland

Innovation and Excellence in Primary and Community Care

Building a stronger health system from the ground up

Innovation & Excellence in Primary & Community Care 2025 is where New Zealand’s health transformation begins.

This conference will support the shift from hospital-centric, episodic care to an integrated, community-based, and prevention-focused health system. Through sharing local best practices, global policy, and new technologies, the event provides a crucial roadmap for operational excellence and service expansion to meet the needs of our changing communities.

Key themes for 2025 include:

Future-Focused Care Models & Policy

● Explore the latest in primary care policy, including funding changes and the deployment of transformative technologies like AI and telehealth. Discover how PHOs are driving health system transformation through innovation and integrated care models.

Workforce & Service Excellence

● Learn how to invest in and develop future workforces for primary, community, and rural care. The event will showcase strategies for achieving provider business excellence, service diversification, and effective business management.

Population Health & Case Studies

● Understand the critical role of primary care in tackling population health determinants and providing optimal care. The conference will highlight compelling case studies of excellence and innovation across all sectors, including rural, urgent, and after-hours care.

Innovation & transformation

● Primary and community care innovation and transformation policy and primary care funding change

Future workforce & care models

● Investing in primary care, community and rural workforces and exploring future workforce models and associated models of care

PHO deep dive

● How PHOs are driving health system transformation by testing, scaling and deploying primary care innovations

AI, Telehealth, Technology

● Deploying transformative technology innovations in primary care including AI and telehealth

Tackling health determinants

● The role of primary care in supporting population and public health approaches to tackling health determinants

Case studies of excellence

● Showcasing case studies of innovation and excellence from across the spectrum of primary care, community services and urgent care

Achieving provider business and service excellence

● Excellence and innovation in primary and community health provider business management and general practice service innovation and diversification

Integrated care and system redesign

● The critical role of primary care in whole system redesign focusing on care integration and coordination – ensuring right care, in the right place, at the right time

Rural Urgent Unplanned Care (RUUC)

● Delivering future visions for Urgent and After Hours and Rural Urgent Unplanned Care

Key themes for 2025 include:

Primary and community care innovation and transformation policy and primary care funding change
Investing in primary care, community and rural workforces and exploring future workforce models and associated models of care
How PHOs are driving health system transformation by testing, scaling and deploying primary care innovations
The critical role of primary care in whole system redesign focusing on care integration and coordination – ensuring that patients receive the right care, in the right place, at the right time
The role of primary care in supporting population and public health approaches to tackling health determinants
Showcasing case studies of innovation and excellence from across the spectrum of primary care, community services and urgent care
Excellence and innovation in primary and community health provider business management and general practice service innovation and diversification
Deploying transformative technology innovations in primary care including AI and telehealth
Delivering future visions for Urgent and After Hours and Rural Urgent Unplanned Care

KEY SPEAKERS FOR 2025

Our 2025 lineup brings together leading practitioners, private and public thought leaders in primary healthcare.
Check out more today.

Kim Sinclair-Morris

Chief Executive Officer | Manukura

Pegasus Health

Dr Andy Knox MBE

Medical Director

NHS Lancashire and South Cumbria Integrated Care Board

Dr Fiona Bolden

Chair

Hauora Taiwhenua | Rural Health Network

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We are currently working on the programme and agenda.
If you would like to have input into our research programme please email xxxx@brightstar.co.nz

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Venue

The location and how you can get there

Address

Grand Millennium Auckland
71 Mayoral Drive, Cnr Vincent Street, Auckland 1010

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Agenda

Agenda to be announced

8:50	Registration and Coffee
9:00	Mihi whakatau
9:00	Welcoming remarks from Conference Chair
9:10	Reaffirming the core role of primary care and General Practice in meeting the health needs of New Zealanders Developing solutions to address key challenges in primary care to improve population health and health outcomes across New Zealand Investing in additional funding to incentivise general practices to provide more services, and improve access to primary care Lifting primary care capacity and capability – transforming models of care to improve the timeliness and quality of care Targeting extra funding towards general practices to support them in reducing cost growth in the hospital sector Hon Simeon Brown, Minister of Health, Minister for State Owned Enterprises, Minister for Auckland (remote presentation)
9:40	Primary care workforce development, innovation and transformation Prioritising investment into the development of primary, community and rural workforces and ensuring they align to future workforce models and associated models of care Defining the International Doctors Pathway – supporting increased numbers of overseas-trained doctors into primary care Providing additional funding to allow primary care employers to recruit greater numbers of graduate nurses a year Incentivising the recruitment of registered nurses and Nurse Practitioners into primary care and rural care Training additional doctors and defining a Graduate Doctors Primary Care Pathway that provides greater exposure to primary care settings
10:30	Morning break
11:00	Panel discussion: How can we better drive health system transformation through primary and community care innovation Delivering a transformative innovation strategy for primary care Leveraging population health data to deliver population health strategies that shape new systems and new models of care Working to reduce admin burdens for clinicians Increasing access to health screenings and delivering better risk assessments to improve overall patient outcomes and address inequities Testing, scaling and deploying innovations to help revolutionise primary care in Aotearoa New Zealand Kim Sinclair-Morris, Chief Executive Officer \| Manukura, Pegasus Health Paul Roseman, General Manager Strategic Development, ProCare Dr Jeff Lowe, Partner & Specialist GP, Karori Medical Centre Jess Morgan-French, CEO, Collaborative Aotearoa Dr Bryan Betty, Chair, GPNZ
11:40	Enabling digital access to 24/7 primary care Launching an online 24/7 telemedicine service to help improve access to primary medical care Aligning the new service with other other urgent and after-hours services and developing a solution that complements rather than replaces traditional general practice Using digital service capability to smooth gaps in access due to regional primary workforce shortages Introducing new nationally consistent standards for the provision of digital consultation to ensure a consistent and safe approach Understanding the fees and subsidy models for the new digital service Reviewing and assessing the impact, uptake, and alignment of the service with broader primary care goals
12:20	Lunch
1:20	Using primary care innovation as the building block for health and care system transformation through the delivery of effectively coordinated care services Understanding the crucial role of primary care and GPs within the transformation of the health system to deliver integrated and effectively coordinated care Assessing the core role of primary care in achieving system redesign – taking an interdisciplinary, whole system approach Analysing the role of well-functioning general practice, community and primary care services in avoiding unnecessary patient admissions, ensuring patient flow and avoiding patient readmissions Analysing the role of well-functioning general practice, community and primary care services in avoiding unnecessary patient admissions, ensuring patient flow and avoiding patient readmissions Outlining the crucial role of primary care within integrated clinical pathways for key long-term conditions Professor Nick Goodwin, Visiting Professor - Centre for Research in Health System Performance (CRiHSP), National University of Singapore
2:00	Case study: Coordinating integrated care for high needs older people with multi-morbidly in primary care Utilising care coordinator roles to deliver effective coordination of integrated services from primary care Coordinating integrated care for multi-morbidly with high needs patients in general practice Delivering effective integration of primary care and community services with residential aged care providers and hospital-based care Integrated practice models – bringing together interventions from across the whole health and care system to achieve flow in and out of acute care Enabling older people to better manage their own health and remain independent for longer, through information, community support and targeted services Dr Katherine Bloomfield, Senior Lecturer - Department of Medicine, University of Auckland and Geriatrician, Te Whatu Ora Waitemata
2:40	Case study: Delivering population and public health interventions in primary care to tackle health determinants How can primary care more effectively shift the health system paradigm to achieve an emphasis on the prevention of illness and promotion health and wellbeing? Identifying and tackling the social determinants of health – how can primary care and community services work in partnership with others to tackle the 80% of determinants of health not related to the health system Driving system transformation and improving patient outcomes by delivering population health approaches in primary care Using population segmentation and risk stratification to identify those at highest risk and enable effective care prioritisation What are the new services that can be provided in primary care that can shift the dial? Dr Andy Knox MBE, Medical Director, NHS Lancashire and South Cumbria Integrated Care Board, Associate, Centre for Population Health, Co-Founder, Population Health Leadership Academy, GP Partner, Ash Trees Surgery & Honorary Professor, Lancaster University Management School (UK)
3:20	Afternoon break
3:40	Delivering primary care innovation to better meet the needs of Māori and Pacific communities Examining the role of Iwi-Māori Partnership Boards in improving the access, timeliness and quality of primary care and community health services provided to whānau and communities Delivering equity of access to primary care for all  Developing the capacity and capability of the IMPB to drive the primary care system to be more responsive to Māori health need and lead local transformation Undertaking a prioritised local needs assessment and identifying our most vulnerable population groups and health priorities Creating a Community Health Plan to define the services most important to our rohe Developing the commissioning capability to drive change and improve outcomes Reassessing primary care and general practice models to ensure treatment and management decisions contribute to improving equity Exploring how Iwi Māori Partnership Boards are working collaboratively with local providers to improve primary and community services Boyd Broughton, Chief Executive Officer, Te Taumata Hauora o Te Kahu o Taonui Iwi Māori Partnership Board
4:20	Case study: Empowering communities through the provision of kaupapa Māori primary care Delivering an innovative kaupapa Māori primary health service to improve the health and wellbeing of community and whānau Developing a kaiāwhina workforce with the skills and cultural competencies to meet the needs of their communities and to support whānau to navigate self-managed health and Hauora Bringing specialist clinics into the community to achieve early diagnosis and prevention Delivering coordinated mental health & addiction services within a primary care setting Increasing the range of Te Ao Māori services available to our communities and growing Te Ao Māori service delivery models Lady Tureiti Moxon, Chief Executive, Te Kōhao Health
5:00	Summary remarks from the Chair & Networking Drinks

9:00	Welcome back from Conference Chair
9:05	Analysing changing general practice ownership models Is there a future for independent clinician owned business models in primary care in New Zealand – what is driving the rise in corporate ownership? What does the growth of corporate general practice ownership models mean for the future of primary care in New Zealand? Outlining the benefits of corporate investment in general practice ownership for GP owners, Practice teams, patients, communities and the health system Addressing potential risks of further growth in corporate general practice ownership models – how can we ensure they meet overall system objectives, align with values and deliver standards of care and equity How to effectively serve communities through an integrated network of medical centres, pharmacies and community health services Exploring new pathways to practice ownership with the potential to support future generations of clinician owners What lessons can we learn from the way other health systems manage and support general practice ownership and delivery?
9:50	Excellence and innovation in primary and community health provider business management Building your capability - strategic and practical guidance that will allow practices or businesses to thrive, transform and better serve their communities Developing your workforce - strategies to attract and retain talent and build a team culture Using continuous improvement methodologies to improve business operations - standardising systems and processes to streamline tasks, reduce waste and drive business efficiency Working collaboratively and in partnership to serve the community - building networks and developing relationships with local service providers to achieve seamless care for patients Jess Morgan-French, Chief Executive, Collaborative Aotearoa
10:30	Morning break
11:00	General practice service innovation and diversification – expanding the suite of services practices provided to patients Service expansion and diversification- expanding the suite of services that you provide to patients Exploring the development of new revenue streams in general practice Understanding how to assess local need for new services Exploring how primary care and community providers to expand the breadth and depth of acute services they deliver that enable the shift of care from hospitals to the community Exploring a range of innovative services that you could provide
11:30	Case study: Delivering Primary Options for Acute Care (POAC) - ensuring patients receive the right care, in the right place, at the right time Supporting the delivery of care close to home by allowing primary care clinicians access to investigations and treatment pathways in the community Developing innovative care pathways that reduce acute hospital demand, reduce admissions and limit hospital bed days How can we ensure that we empower clinicians that make first contact with patients in primary care to make decisions that allow patients to be managed safely in community settings? Expanding the range and complexity of acute services that can be delivered in community and primary care settings What specialist treatments can be provides to patients in primary care to support the achievement of system delivery against a set of key health targets Innovation in practice - delivering planned care, specialist outpatient services and day procedures in primary and community settings
12:00	Using AI tools in general practice and primary care Realising the opportunities presented by emerging technologies to solve critical problems in primary care Developing the right guidance, policies and procedures to enable the introduction of AI general practice - ensuring that risk, ethical, confidentiality, data protection and privacy issues are addressed Utilising Generative AI tools to improve productivity and efficiency by streamlining clinical documentation and patient communication allowing clinicians reduce time spent on administrative tasks and focus on patient care Achieving effective and safe integration of AI tolls with existing Practice Management Systems Beyond GenAI - Using AI Agents in primary care to automate tasks and support clinical decision-making
12:30	Developing a next-level patient portal to enable the delivery of connected patient-centred care Tō Mai— designing a modern, user-friendly patient portal to improve healthcare access Delivering a platform that allows patients to have more control over their health enabling the intuitive management of appointments, prescriptions, video consultations and communication with their primary care team Developing an innovative partnership to create and deploy technologies to enhance patient outcomes and practice efficiency
1:00	Lunch and networking
2:00	Delivering the Urgent and After-hours Framework – investing in improving access to urgent and after-hours healthcare services across New Zealand LInvesting in the roll-out of a new and improved urgent and after-hours healthcare framework Establishing a comprehensive and cohesive approach to urgent and after-hours healthcare delivery, ensuring accessibility, efficiency, and quality of services across New Zealand Understanding after-hours and urgent care redesign in the context of the wider primary care system Exploring how Health NZ and ACC will work together to address the fragmented funding and contracting landscape for urgent care Analysing the Framework’s proposals for future after-hours and urgent care services - outlining a consistent, graduated model based on population need Dr Jasmine Mackay, Clinical Director, 24 Hour Surgery
2:30	A vision for the future system of rural urgent unplanned care Delivering the Rural Urgent Unplanned Care (RUUC) Recommendations Paper to improve urgent unplanned care for rural communities in Aotearoa New Zealand Recognising the diversity of rural areas and why one size fits all solutions won’t work Exploring the six core service components of the future state Rural Urgent Unplanned Care system Updating contracts and national service agreements to ensure rural urgent care service requirements are achieved based on six core service components Developing minimum access and service coverage standards across the core components of RUUC Reviewing ambulance delivery models Improving access to medicines and point-of-care testing Broadening the range of approved health professionals that are able to support rural General Practice services Dr Fiona Bolden, Chair, Hauora Taiwhenua \| Rural Health Network
3:00	Innovation in the management of mental health in primary care Improving access to early intervention, personalised care and timely support within the community Exploring The Mental Health and Addiction Community Sector Innovation Fund Reviewing the impact of Integrated Primary Mental Health and Addiction (IPMHA) services in the reshaping of primary mental health care Analysing a range of innovations in primary care with the potential to transform our approaches to mental health Developing new workforce and digital delivery models to better enable access to mental health services for remote and rural communities
3:30	Summary remarks from the Chair & end of Conference

Speakers

Speakers to be announced

Lady Tureiti Moxon

Managing Director

Te Kōhao Health

Read bio

Ngāti Pāhauwera, Ngāti Kahungunu, Kāi Tahu Tureiti Moxon is the definition of a transformational servant leader. As the Managing Director of Te Kōhao Health, she has been an inspirational visionary in the Māori health, education, social, justice and Whānau Ora space locally, regionally and nationally. Te Kōhao currently leads 12 partner service providers throughout the Hauraki Waikato, Maniapoto and Raukawa regions and has oversight of a medical centre and three satellite clinic’s in Hamilton and Raglan. She previously established many Kōhanga Reo in the Waikato, Hauraki and Maniapoto regions and served as a barrister and solicitor with McCaw Lewis Chapman in Hamilton in Māori land law, civil and Treaty jurisprudence. She currently serves on numerous community trusts including her own iwi of Ngāti Pāhauwera as a trustee and previously on their treaty negotiating team who successfully settled their claim in 2012. She is now a member of the Waitangi Tribunal and chairs the National Māori Urban Authority. Tureiti co-founded the Toiora Māori Primary Health Organisation Coalition in 2003 until it merged with the National Coalition in 2012. Not being prepared to stand on the sideline she stood as a candidate for the Hamilton City Council local body elections and in the general elections. Tureiti has spearheaded several multimillion dollar building projects for the advancement of Māori health, education and Te Reo Māori including the Te Kōhao Health Whānau Ora centre, a bilingual kōhungahunga and a puna reo. Under her leadership, Te Kōhao is now a thriving multimillion business and has grown from 1,500 enrolled individual whānau members to 8,400 and employs a staff of 234. Strengthening whānau tino rangatiratanga and mana motuhake is at the centre of everything that drives her. Tureiti’s foresight, belief, courage, tenacity, integrity and strategic connections from a lifetime of service continues to transform generations.

Dr Bryan Betty

Chair

GPNZ

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GPNZ Chair Specialist GP, Porirua Union and Community Health Service Dr Bryan Betty is a specialist GP and sits on the Board of Trustees of Porirua Union Health in Cannons Creek. Bryan’s held significant sector roles including Pharmac deputy medical director, RNZCGP medical director and member of the Ministry of Health Technical Advisory Group advising on the COVID response. In 2022 Bryan was appointed as an Officer of the New Zealand Order of Merit for services to health. Bryan became GPNZ chair in March 2023. His experience in primary care is a significant asset to GPNZ as it continues to advocate for and support primary care.

Hon Simeon Brown

Minister of Health, Minister for State Owned Enterprises, Minister for Auckland

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Simeon Brown is the Minister of Health, Minister for State Owned Enterprises and Minister for Auckland. He is the MP for Pakuranga. Prior to entering politics, Simeon completed Law and Commerce degrees at the University of Auckland and worked in Commercial Finance at the Bank of New Zealand, as well as serving as an elected Local Board member at Auckland Council.

Dr Jeff Lowe

Partner and Specialist GP

Karori Medical Centre

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Jeff is a General Practitioner with a particular interest in Travel Medicine and working with children. He worked at KMC as a Registrar and Locum before deciding to become a partner. Jeff is a trainer in General Practice and has a role teaching General Practice to doctors training in this speciality. He previously held a position on the Board of Te Whatu Or and is a past Chair of GPNZ.

Dr Fiona Bolden

Chair

Hauora Taiwhenua | Rural Health Network

Read bio

Dr Fiona Bolden is a passionate advocate for rural health, combining decades of experience as both a frontline rural clinician and a healthcare leader. As the inaugural Chair of Hauora Taiwhenua/Rural Health Network, she has led the network’s growth from a fledgling advocacy organisation into a unified and influential voice for rural health. Before Hauora Taiwhenua was launched in 2022, Fiona served for three years as Chair of one of the key founding member organisations, the New Zealand Rural General Practice Network (NZRGPN). She had been on NZRGPN’s board since 2010. In her ongoing clinical work as a rural GP, Fiona remains deeply connected to the rural communities she works with and is driven by the relationships she has forged over the years. She provides out-of-hours care, participates in PRIME (Primary Medical Emergency Response) and has played an instrumental role in many community wellbeing initiatives, including suicide prevention and women’s health. Fiona’s vision for sustainable rural health reaches beyond her region and New Zealand with an aspiration for interconnected and supportive networks of healthcare professionals across borders. Recently, Fiona led Hauora Taiwhenua’s successful bid to host the Rural WONCA (World Organisation of Family Doctors) conference in New Zealand in 2026. She is looking forward to the opportunity to work with rural health professionals from across the network to showcase Indigenous healthcare approaches on an international platform. While her advocacy extends to the global stage, Fiona remains deeply committed to rural primary care, with a strong focus on mental health support. Originally from the UK, studying medicine at the University of Bristol, she did her general practice training rurally. She moved to NZ in 2002 with her young family, settling initially in Kawhia and then working in Whaingaroa/Raglan where she jointly owned a practice until December 2018. She worked for Midlands Primary Healthcare Organisation (PHO) as a clinical lead in mental health and addictions for four years and now has a role on the national clinical network for mental health and addiction. From 2018 to 2025, she worked at Whangamatā in the Coromandel and is currently practising rural and remote medicine as a locum GP. Fiona represents the rural health network with her regular contributions to NZDoctor. Her heartfelt passion for an equitable health service for rural communities can be seen in the media interviews and the advocacy work that she does throughout all levels of the system but is felt most strongly in the people, whanau and communities that she has dedicated her career to serving.

Dr Katherine Bloomfield

Senior Lecturer - Department of Medicine, University of Auckland and

Geriatrician, Te Whatu Ora Waitemata

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I am a Senior Lecturer within the Department of Medicine based at the University of Auckland Waitematā Clinical Campus at North Shore Hospital and practicing Geriatrician at Te Whatu Ora Waitematā. I have worked as a consultant geriatrician for over 10 years and am currently the lead coordinator of the Year 4 medical student Geriatric program at the University of Auckland. My main areas of research interest are care of older adults with frailty, multi-morbidity, appropriate prescribing and geriatric syndromes (delirium, dementia, falls, incontinence), whether community-dwelling or in residential aged care. I am the primary investigator (PI)/co-PI on HRC-funded projects (Co-design of core outcomes for frail older adults, Trans-Tasman perspectives on telehealth for palliative care, respectively), and National Science Challenge:Ageing Well funded project (Frailty trajectories, resilience and quality of life in the retirement village community). I am currently undertaking an MD in this area.

Boyd Broughton

Chief Executive Officer

Te Taumata Hauora o Te Kahu o Taonui Iwi Māori Partnership Board

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Born in Auckland and raised in the Hokianga, Boyd has been privileged to see Māori leadership in many forms as a young man growing up with parents who were part of the Ngā Tamatoa movement and later witnessing so many great leaders in his kāinga in Whirinaki. Whilst in his adult life, he has been exposed to some great Māori leaders in all sectors, he would like to acknowledge a host of uncles and aunties who provided love, manaakitanga, and discipline in his formative years. His Uncle Brian Wikaira, Uncle Nia Wikaira, and Aunty Kuini Broughton are three of his most cherished teachers and caregivers. Since 2003, when Boyd Broughton began his career in health with Hāpai te Hauora, he has supported te ao Māori within health services through various roles in Non-Government Organisations, government agencies, tertiary institutions, local councils, Marae Committees, and other community groups. Boyd is currently honoured and privileged to be the Chief Executive of Te Taumata Hauora o Te Kahu o Taonui Iwi-Māori Partnership Board (IMPB) for the Northern Region, which covers from Tāmaki Mākaurau to Te Hiku o te Ika. IMPB was formed as part of the health reforms recommended by the Health and Disability Sector Review; they aim to facilitate the return of decision-making to whānau, enabling to articulate collectively agreed priorities to determine Te Whatu Ora, Te Aka Whai Ora and other crown entity investment into managing those priorities. Ultimately seeking to achieve equitable investment, equity of health access and outcomes, and to ensure the Crown response to whānau is led by whānau, hapū, iwi, and community. He also advocates for the revitalisation of te reo Māori within Aotearoa. This mahi is inspired by his grandparents and parents, who fought for te reo Māori to be recognised and normalised in education and media as part of Ngā Tamatoa. Boyd has a Master of Social Change Leadership in Social Equity from the University of Melbourne, a Bachelor of Māori Development from Auckland University of Technology, and a Diploma in Te Pīnakitanga ki te Reo Kairangi, Te Reo Māori from Te Wānanga o Aotearoa. He considers any degree of any kind from any institution to be a sign that an individual has the support of their village to achieve a goal. He has experienced many leadership opportunities in hauora, his community, and within his whānau. However, he lists one of the highlights of his life as being a Pāpā to five children and a stepfather to three beautiful reo-speaking tamariki and young adults. Additionally, Boyd is now a koro to three precious mokopuna—two amazing twin kōtiro and one beautiful tama—who are also being raised with Te Reo Māori as their first language.

Paul Roseman

General Manager Strategic Development

ProCare

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Paul has more than 30 years’ experience working in the healthcare arena, with more than 20 spent working in Independent Practitioner Associations (IPAs) and Primary Health Organisations (PHOs). During his time with ProCare, Paul has designed and implemented a wide variety of primary care clinical programmes including; digital assistants, the patient pathway for high tech imaging in general practice, chronic disease management, hospital avoidance (planned care), electronic clinical decision support, referred services demand management and performance indicator programmes. Paul is Chair of Clinical Assessments Limited (CAL) a longstanding partnership between ProCare and East Health. Paul is a registered pharmacist and graduated with a Bachelor of Pharmacy from the University of Otago.

Professor Nick Goodwin

Visiting Professor - Centre for Research in Health System Performance

National University of Singapore

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Nick Goodwin is Professor and Director of the Central Coast Research Institute (CCRI) – a joint venture between the University of Newcastle and Central Coast Local Health District (CCLHD). The CCRI’s purpose is to undertake translational research and education into the development and delivery of new models of integrated care and population health that improve people’s health and wellbeing. Prof. Nick also works as Director of Research for Central Coast Local Health District and since October 2023 has been taking an 18-month seconded role to establish the ALICE program, a major health and aged care reform initiative led by the Central Coast Health Alliance, Department of Regional New South Wales, and Central Coast Council. Prof. Nick has worked for the past 30 years in the field of health services research, management and policy in both the University and Third Sector. At the respected charity and think tank The King’s Fund (2007-2013), Prof. Nick led its strategy on integrated care in a role that also included leading the Independent Inquiry into the Quality of Care in English General Practice and the Whole System Demonstrators program, the largest international randomized control trial and action network on telehealth and telecare for people living with chronic conditions. From 2011-19, Prof. Nick was co-founder and CEO of the International Foundation for Integrated Care (IFIC), a non-governmental organization dedicated to improving the science, knowledge and adoption of integrated care in policy and practice. Acting as a start-up Foundation with no endowed funding, IFIC grew its membership to over 30,000 individuals and organisations by 2019. Its portfolio has included: involvement in multiple high-profile international research studies; the Integrated Care Academy © supporting a range of educational programs and University-accredited courses; on-line publication of its open-access impact-rated scientific periodical The International Journal of Integrated Care; the establishment of a network of international collaborative hubs; and a regular international conference program. In 2017, Integrated Care Solutions © was created to provide technical support and consultancy to the design and implementation of integrated care programs across multiple regions, countries, and supranational agencies such as the World Health Organisation and the Inter-American Development Bank. Nick has otherwise worked as a consultant on integrated care policy and practice across more than 25 countries worldwide, editing the WHO’s Global Framework on People-Centered and Integrated Health Services that was ratified by the World Health Assembly. In January 2016, Nick received the Avedis Donabedian International Award for his contribution to Healthcare Excellence.

Dr Andy Knox MBE

Medical Director, NHS Lancashire and South Cumbria Integrated Care Board

& Associate, Centre for Population Health

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Andy Knox is a husband, a dad, a son, a brother and a friend. He is also a GP Partner at Ash Trees Surgery in Carnforth, Medical Director of the Lancashire and South Cumbria ICB – focused on Population Health and Health Inequity; Population Health Associate at The King’s Fund; Honorary Senior Lecturer at Lancaster University and UCLAN Medical Schools in Sociology and Health; Author (Sick Society), Blogger, Member of the NHS Assembly; part of the Poverty Truth Commission and general enthusiast. He is an executive coach, a facilitator and art of hosting practitioner. Andy is usually heard before he is seen due to his ridiculously loud laugh and can often be found singing, whilst walking with his Springer Spaniel Lola, around the glory that is Morecambe Bay. He relaxes by playing the piano, reading books, cooking good food and being in and around water. He was recently awarded an MBE in the King’s first Birthday Honours List for services to Primary Care and tackling Health Inequalities. His claim to fame is that his Grandpa invented Fairy Liquid and his cousin won the Great British Bake Off

Jess Morgan-French

Chief Executive

Collaborative Aotearoa

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With a profound focus on Te Tiriti principles, Jess is dedicated to supporting and facilitating the delivery of timely and equitable care to whānau within primary care. Her background encompasses, practical implementation of the healthcare home model, coupled with extensive expertise in PHO management and operations. Based in Tai Tokerau, Jess is enthusiastic about infusing her infectious energy into the mahi here at Collaborative Aotearoa. Her invaluable knowledge, rich experience, and networks within the sector will undoubtedly be instrumental in advancing the organisational objectives

Dr Matthew Wright

Principal Clinical lead

Synergia

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Matt has been on the RNZCUC executive committee since he was a trainee and continues to support the work done especially in improving the relationships and understanding of students and junior doctors in relation to Urgent Care. He has an MBA and is involved with some of the strategic aspects of the college. Matt loves teaching and is heavily involved with the exams, practical skills weekend as well as developing his own educational material to help students and trainees in the future.

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This exclusive event puts you in front of a highly skilled audience hungry for insights. Get ready for meaningful engagement that drives results.

Plus, we have some unique opportunities to put your company, products, and services in the spotlight.

Ready to take your brand to the next level? Contact us today to learn more or secure your spot at this leading event.

$ 1499 + gst

For valid ticket, payment by 15 August, 2025.

Practice rate tickets

Must be from a general practice, urgent care provider or be a practice manager.

$ 1599 per person + gst

Must be from same organisation and book at same time. For valid ticket/s, payment by 17 October, 2025.

$ 1799 per person + gst

Must be from same organisation and book at same time. For valid ticket/s, payment by 11 November, 2025.

Standard

$2199

$ 1799 + gst

For valid ticket, payment by 26 September, 2025.

$2199

$ 1999 + gst

For valid ticket, payment by 17 October, 2025.

$ 2199 + gst

For valid ticket, payment by 11 November, 2025.

Registration Conditions

Ticket Terms
All prices are in New Zealand dollars ($NZD)
A surcharge of 2.5% + GST applies to credit card payments on top of the total amount.
Pre-Sale Tickets are valid only for the specific event for which they were purchased and cannot be transferred to other events. To remain valid, Super Saver and Early Bird tickets must be paid by date quoted.
Group ticket options are valid for registrations from the same organisation, booked at the same time.
By selecting any special pricing offer for classes of organisation, sector, or individuals or using any promotion code, you are asserting to the organiser your right to claim any such pricing offer, and acknowledge the organiser’s right to audit such claim and, if in the opinion of the organiser using its sole discretion the conditions for special pricing are not met, reject any registration.

For full terms & conditions, please visit https://www.brightstar.co.nz/terms-and-conditions

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General Contact

Tagged 11-12 November 2025, Innovation and Excellence in Primary and Community Care

11 - 12 November 2025 | Crowne Plaza, Auckland

Innovation and Excellence in Primary and Community Care

Building a stronger health system from the ground up

Key themes for 2025 include:

Future-Focused Care Models & Policy

Workforce & Service Excellence

Population Health & Case Studies

Innovation & transformation

Future workforce & care models

PHO deep dive

AI, Telehealth, Technology

Tackling health determinants

Case studies of excellence

Achieving provider business and service excellence

Integrated care and system redesign

Rural Urgent Unplanned Care (RUUC)

Key themes for 2025 include:

KEY SPEAKERS FOR 2025

Kim Sinclair-Morris

Pegasus Health

Dr Andy Knox MBE

NHS Lancashire and South Cumbria Integrated Care Board

Dr Fiona Bolden

Hauora Taiwhenua | Rural Health Network

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Venue

The location and how you can get there

Check out our other upcoming events

Agenda

Speakers

Lady Tureiti Moxon

Dr Bryan Betty

Hon Simeon Brown

Dr Jeff Lowe

Dr Fiona Bolden

Dr Katherine Bloomfield

Boyd Broughton

Paul Roseman

Professor Nick Goodwin

Dr Andy Knox MBE

Jess Morgan-French

Dr Matthew Wright

Exhibitor

Gold Sponsor

Silver sponsors

Exhibitors

Don't miss out on the connections and credibility boost!

PRE SALE TICKETS

Practice rate tickets

Must be from a general practice, urgent care provider or be a practice manager.

Practice rate ticket- Early Bird

Practice rate ticket- Last Minute

Standard

Super Saver

Early Bird

Full Price

Registration Conditions

Make an enquiry

General Contact

Practice rate ticket
- Early Bird

Practice rate ticket
- Last Minute