Reflecting on where the quality and safety of our health systems fall short of what we aspire to deliver

Understand the impact of these gaps, particularly on those receiving care and those providing it

Exploring how to utilise improvement methods and tools to achieve outcomes that matter to patients and communities

Identifying actions to sustain and scale improvements that deliver better, safer, and more equitable health care

How can organisations develop clinical governance systems which drive improvements in the quality and safety of care?

Examining the four domains of quality which define the activities required to achieve quality, safety and equity of health and care services:Consumers and whānau are active partners, engaged, effective and culturally safe health workforce, clinically effective health care, System safety and learning

Understanding the key system drivers which can support delivery of quality and safety: Delivering collaborative and coordinated care, ensuring inclusive leadership, monitoring and evaluation, the use of effective use of health technologies and data

How can clinical teams work in partnership with managers to assess and monitor clinical risk, identify gaps, deliver improvement, ensure accountability and shape a culture of quality and safety?

Taking a patient pathway and system view to address the fundamental drivers of productivity and efficiency

Releasing time to care – how can we support clinical teams to improve productivity and quality through reducing administrative burdens

Sharing the vision and purpose of the NZ Clinical Senate

Delivering strategic advice on system-wide, cross discipline issues that impact the quality and efficiency of patient care

Exploring how the NZ Clinical Senate will champion quality and safety issues to improve patient care and outcomes

Unlocking our clinical potential: Identifying and addressing barriers to efficient delivery of quality healthcare – presenting the findings from the first meeting of the NZ Clinical Senate

Exploring the system level enablers and transformative shifts that have the potential to support long term changes in health service efficiency and productivity

How can we best support the health workforce to do the right things, for the right patients, at the right times, and in the right settings

Examining the theory, principles and methods that underpin the scientific discipline of Human Factors which aims to optimise our understanding of the way people interact with the systems within which they work

Using Human Factors approaches to design improvements that optimise both human wellbeing and system performance

Recognising that the people and teams we work with are our key resources in ensuring quality and patient safety – how can we design our systems to make it easier for them?

Embedding Human Factors in a range of clinical care environments

Understanding productivity and the need to utilise scarce resources as efficiently as possible as a key domain of health quality

Identifying the best ways to work differently, harness emerging technologies and unleash innovation to lift system productivity

Leveraging technology to improve quality, safety - developing frameworks for harnessing innovation to drive improvements in quality and patient safety

Technology driven productivity – exploring the tools available to improve efficiency

Releasing time to care – exploring the use of AI tools to reduce administrative burdens

Technology driven productivity – exploring the tools available to improve efficiency and reduce administrative burdens

Analysing the findings of pilots of AI scribe tools in emergency departments

In what other settings and healthcare contexts are AI tools currently being used and what further opportunities exist?

Recognising staff wellbeing as a proxy and prerequisite for patient safety and high-quality patient care

Examining the relationship between wellbeing and productivity

Exploring the psychosocial risks that healthcare staff are routinely exposed to, including burnout, bullying and harassment, workplace violence and aggression

Identifying controls and measures that can be put in place to prevent and manage psychosocial risks in modern healthcare

Exploring the concept of moral hazard and moral injury in healthcare

Maintaining the psychological safety of healthcare teams – why protecting staff ability to feel that they can speak freely and challenge poor care is critical to safety

Putting in place effective post traumatic incident support for staff to ensure their wellbeing

Exploring the history and key challenges to successfully implementing clinical governance in practice

Reframing clinical governance to support staff engagement and successful implementation

Customising clinical governance and quality for an Aotearoa NZ context using the SWEET (Safe, Whānau-centred, Effective, Equitable, Te Tiriti- and Tikanga-based) framework

Practical tips and illustrative examples to support implementation and operationalisation in practice – making care SWEETer